Refund Policies
Updated: June 2009
Still trying to decide whether Accordance is right for you?
Our general policy is not to offer a refund on purchases of Accordance, except when it is purchased for use on the PC with the emulator, and the user is unable to make it work satisfactorily.
A working demo version is available for you to try, on Mac or PC, before you purchase Accordance.
However, in response to many requests we are offering the following options:
Trial Offer of Accordance
Please order any Introductory level (Library, Scholar's, Jewish or Catholic) and tell us at the time you place the order that you want to try it out. You can play with it for up to 30 days from the order date, and still return it for a full refund (except for shipping) if you decide not to keep it.
Don't "unlock" any additional modules until you are sure you are keeping it, as this will void the trial offer.
Accordance Program Only
You can also purchase a downloadable version of Accordance for just $49, and a free Starter package of modules.
We are willing to refund this purchase of the Accordance program (application) download only within 10 days of the original purchase of the unlock code.
Requesting a Refund
Please:
1. Invoice number of original purchase:
2. My phone number:
3. The computer system on which I ran Accordance:
4. I was/was not able to install Accordance and the modules
5. My main problem with Accordance is:
6. I also did not like:
7. I did like these features:
Please send your request by email to:
