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10.1 Issues

User Notes edit Set text display

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#1 Julie Falling

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Posted 15 November 2012 - 09:47 AM

I have found two issues that have shown up with 10.1.

1 - Keyboard shortcuts Cmd-B for bold and Cmd-I for italics do not work in the edit window for my user notes.

2 - Set Text Display is essentially non-operational. See shot.

Attached File  Set Text Display.png   91.04KB   52 downloads

I have quit and restarted Accordance but it didn't help.

Julia Falling

 

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Mac mini Yosemite Acc 11

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#2 Joel Brown

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Posted 15 November 2012 - 10:02 AM

Julie, I'm not reproducing either of these issues. Command-B and Command-I Work, and my Set Text Display looks fine. When you opened the Set Text Display, was it that big, or did you press the Customize Theme button? Also, does it clear itself up if you Click Hide Customization?

In the Edit window, does clicking the B/I buttons work, just not the command keys? And you are sure this worked in 10.0.5?
Joel Brown

By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor

#3 Julie Falling

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Posted 15 November 2012 - 10:13 AM

When I opened the Set Text Display, this is what it looks like. Note that what's in the box does not reflect my current text display.

Attached File  Screen Shot 2012-11-15 at 10.05.38 AM.png   403.9KB   21 downloads

When I Customize Theme, I get the larger window with parts missing.

The buttons work in the edit window, but the keyboard shortcuts do not. The keyboard shortcuts work elsewhere.

It all worked in 10.05. I add and edit notes daily.

Edited by Julie Falling, 15 November 2012 - 10:13 AM.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#4 Joel Brown

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  • Admin
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Posted 15 November 2012 - 10:16 AM

Could you try restarting your computer to see if that changes anything?
Joel Brown

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#5 Tony Lawrence

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Posted 15 November 2012 - 10:23 AM

Julie, I just tested my system and everything is functional for me under 10.1. The keyboard Cmd-B and Cmd-I worked perfectly in editing notes and when I try the Set Text Display everything is there as normal. My guess is that you have a corrupted preferences.
Tony Lawrence
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#6 Julie Falling

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Posted 15 November 2012 - 10:42 AM

Sounds like it. And I really love my Preferences. Do I toss the whole thing? In both places? It's in both Application Support > Accordance and Preferences > Accordance Preferences. Accordance will recreate both files, right?

Joel, I rebooted, and the Set Text Preferences looked fine until I did the Customize Theme. The right half was still non-functional. So I cancelled and tried again and had the same problem as before.

The keyboard shortcuts still don't work. You guys tell me what to throw away and I'll do it.

Edited by Julie Falling, 15 November 2012 - 10:49 AM.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#7 Joel Brown

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Posted 15 November 2012 - 10:53 AM

Don't start trashing preferences just yet! First, does the Set Text Display fail with all texts, or just your NASB? Try it on a text you don't use that regularly.
Joel Brown

By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor

#8 Julie Falling

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Posted 15 November 2012 - 11:05 AM

It fails for tools and texts whether used frequently or rarely.

I quit Accordance then restarted. Accordance didn't remember my session, but opened with my default text. I did Cmd-T to Set Text Preferences and got this.

Attached File  Shot 1.png   384.13KB   24 downloads

I tried to Customize Theme and got this.

Attached File  Shot 2.png   339.92KB   24 downloads

I cancelled and tried again and got this.

Attached File  Shot 2.png   339.92KB   24 downloads

Attached Files


Edited by Julie Falling, 15 November 2012 - 11:06 AM.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#9 Julie Falling

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Posted 15 November 2012 - 11:12 AM

Here's some more data.

I quit Accordance again and restarted it. Got the default text when it reopened. I opened my User Notes and tried the keyboard shortcut in the edit. All worked well. Then I tried to Set Display. Still weird. I tried to edit a user note, having not changed anything in the window. The keyboard shortcuts were not longer working.

One thing that is working is that the preferences I have set for my texts and tools is fine. They all open in the fonts and colors that I have chosen.

Edited by Julie Falling, 15 November 2012 - 11:41 AM.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#10 Steve King

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Posted 15 November 2012 - 06:00 PM

A few days ago I had the same problem with Cmd-B for bold and Cmd-I for italics on my user notes. It would work fine with the buttons but not with the shortcuts. That was 10.0.5. I hadn't noticed it before. Today I tried it still on 10.0.5 and the shortcuts were OK.

Steve King Running Accordance 11.0.2 on:

Mac 10.9.5 (Mavericks), mid-2010 Macbook Pro, 4Gb RAM

IOS 8 (iPad 2 and iPhone 5)


#11 Joel Brown

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Posted 15 November 2012 - 07:15 PM

Thanks the the reports. I'm looking into the issue when I can, but ETS/SBL takes up most of the time! I'm curious: When you are in your user notes edit window and you have some text selected to make Bold, if you instead go to the Display -> Style menu, are those items available, do they have the command keys attached to them, and does selecting them make the items bold/italics/etc.?
Joel Brown

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#12 Julie Falling

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Posted 15 November 2012 - 10:55 PM

Joel - If I go to Display -> Style I get a dead end. No commands or selections are available. I never had the problem before the update to 10.1.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#13 Ken Simpson

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Posted 15 November 2012 - 11:36 PM

I can't reproduce this, sorry.

Regards
Ken
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#14 Julie Falling

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Posted 15 November 2012 - 11:40 PM

Ken, I can't reproduce this on the new Mac mini, either. I think it's time to trash the Preferences on the MacBook Pro. Do I toss both folders? Will Accordance recreate them? If I have to do this, I'm going to wait until tomorrow morning. It's late here.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#15 Ken Simpson

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Posted 16 November 2012 - 01:45 AM

Hi Julie,
Joel would be the one to advise best, but can I suggest a graded approach? Don't trash anything. Drag the ~/Library/Preference/Accordance Preferences/User (Tools,Items,Notes) onto your desktop, and then relaunch ACcordance. That should recreate those prefs (only). If that doesn't work, try taking all the files out to the Desktop. You will have to validate your accordance install again, but it should therefore clean up any pref problems.

If there's still a problem, then it's probably not a prefs problem, and I hand it back over to Joel. But you also haven't lost any of your preferences! :-)
לילה טוב

Edited by Ken Simpson, 16 November 2012 - 01:48 AM.

Regards
Ken
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Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church


#16 Julie Falling

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Posted 16 November 2012 - 10:18 AM

OK. Must have been a brain freeze, or maybe a brain cloud? Senility?

After I had my Mac mini set up and running, I had moved almost my entire MBP Documents folder to it. Accordance was/is working perfectly on the Mac mini, so connected the MBP and mini over our network and moved both the Accordance Preferences folders to the MBP. Rebooted. Opened Accordance. Everything is now working perfectly.

I did have corrupted preferences. The only thing that wouldn't open was my prayer journal Workspace. The User Tool, however, was intact, so I opened it and named the Workspace.

Thanks for the moral support, guys. And Joel, you can stop looking for a flaw in the code. The problem was at my end. Glad I didn't trash those preferences!

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#17 Julie Falling

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Posted 17 November 2012 - 10:20 AM

Sorry, guys, it's back. Restarting Accordance "cures" the problem, but some bad stuff seems to accumulate through use. After a while, the Set Text Preferences and User Notes edit go awry. I don't think it's just me.

I'll try using Accordance on the mini extensively over the next few days and see if I can mess it up, too.

Edited by Julie Falling, 17 November 2012 - 11:54 AM.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#18 Julie Falling

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Posted 24 November 2012 - 04:48 PM

This is still an issue, and everything goes bad at once. The Set Text Display becomes non-functional, the keyboard shortcuts for bold and italics in the Edit Under Notes stops working, and also the Tip-Tap in BetterTouchTool quits even though other gestures will still work. If I quit Accordance and restart, everything works again.

Since most of my Text Display Preferences have been fixed, I usually spot the problem with either the edit window or BetterTouch Tool.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#19 Julie Falling

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Posted 26 November 2012 - 08:37 AM

The problem showed up again yesterday. These are the things that were non-operational this time: Cmd-B/I in the User Tools edit, Set Text Display Prefs, and File -> Save As to save a Workspace.

I quit and restarted Accordance and everything worked again.

Am I the only one experiencing this?

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#20 Julie Falling

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Posted 08 December 2012 - 11:13 AM

The problem persists in 10.1.1. I detected this morning when Better Touch Tool had stopped working. I then checked the Set Text Display Preferences, and the window did not show the custom display I had right in front of me. I didn't check the Cmd-B/I in the User Notes window, figuring it had probably cut out, too. Quit and restarted Accordance and everything reset and all is working properly now.

Accordance 10.1.1
OS 10.8.2
MacBook Pro late 2008 unibody
2.53 GHz Core Duo
8 GB RAM
750 G Hitachi HD w/400 GB available

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 





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