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9.6 crashes every time upon startup


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#1 AndyBarlow

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Posted 15 November 2012 - 09:57 AM

I have version 9.6 on a 2010 macbook pro. Just yesterday it started crashing every time upon startup after about 10 seconds. What do I do?

Thanks - Andy

#2 Joel Brown

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Posted 15 November 2012 - 10:03 AM

Have you tried updating to 9.6.6, the latest free upgrade to v9?
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#3 AndyBarlow

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Posted 15 November 2012 - 10:09 AM

Not yet. I'll try that and let you know.

#4 AndyBarlow

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Posted 15 November 2012 - 11:15 AM

Thanks. Fixed it!

#5 AndyBarlow

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Posted 16 November 2012 - 09:35 AM

I downloaded 9.6.6 yesterday and it fixed the problem. But today it's doing the same thing, crashing within ten seconds of startup.




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