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#64017 Thread on Logos Forum

Posted by Helen Brown on 19 September 2014 - 12:01 AM

I am closing this topic for several reasons:

 

it has become a catchall for comments on Accordance pricing and other policies, and for comments on features. These are better addressed in separate topics so that relevant replies to a post are not buried in other unrelated topics.

 

We see no benefit in these long comparisons and discussions which seem to be carried on right now on both forums, largely by the same people. It's not good for us whichever way the opinion goes. I recommend that you fight these battles on neutral ground, or or your own blogs.


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#63949 Thread on Logos Forum

Posted by Helen Brown on 18 September 2014 - 07:07 AM

We will introduce very soon a custom upgrade to all the collections and some other bundles that will only charge you for the new modules you are acquiring. That should help the upgrades. We occasionally offer pre-pub specials. We do not have plans to introduce community pricing.


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#78599 Accordance Staff

Posted by Paul Meiklejohn on 26 June 2015 - 09:12 AM

Without knowing any context to this thread... I am hesitant to comment.  However since the staff have bravely allowed us to see the grievance of one particular user, I'd like to use the opportunity to say I'm constantly amazed at the gracious manner of all the staff.

 

When I think that your your customers are probably Jew/Catholic/Reformed/Pentecostal/Secessionist/Baptist/Presbyterian and everything in between I'm amazed that everyone gets on so well with each other.  I guess I put that down to the great theological diplomacy of the Accordance team and forum administrators.

 

You are one of the finest companies I've ever had dealings with.  Your are to be congratulated. 


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#52542 I want to say thanks!!

Posted by davidmedina on 21 November 2013 - 02:50 PM

This morning I was checking out Logos forum and got me thinking how easily we can take things our of proportion, context and loose perspective of what is important. How much we complaint and complaint about totally irrelevant things, how ungrateful, hurtful and insensitive we can be. I know that I can be as insensitive as the best. 

 

We take for granted what the developers of Bible software are trying to do for us. They are, after all, people, brothers and sisters in Christ are the ones that are working hard to give us, to bless us, we great tools to help us study the Bible better and deeper. 

 

No tools will ever be perfect nor satisfy every user. It is just software. A tool. A mean to an end.

 

I too loose perspective easily. The other day I posted something our frustration and it clearly came out rude. I am sorry and apologized. 

 

So I want to say THANKS for all the Accordance people do and are trying to do for us. I know they are very passionate about Accordance and that is a great thing. It shows when they spend time here listing to their user base here in the forum.

 

Also thanks to all the veteran users that choose to spend their time here to help others learning Accordance. I know that none of you have to but you do and I am very thankful for. 

 

THANKS. 


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#67271 Accordance 11...how far along?

Posted by Timothy Jenney on 31 October 2014 - 08:06 AM

I agree that broken promises, flawed software, poor customer service, price-gouging, etc., etc. are all important issues. However, let's be fair. Post such complaints on the forums for the company in question, so they have an opportunity to address them. Good companies value customers' feedback. It helps them improve their products and services. I know we at Accordance appreciate it. I'm going to assume other companies feel similarly. Let's do our best to restrict comments on this forum to those relevant to Accordance.


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#76348 Questions From A Beginner - Accordance 11 vs Logos 6 Original Language Study

Posted by Robert Holmstedt on 12 April 2015 - 07:30 AM

I think the last few comments reflect the best use of the forum. It certainly is not the place for Hebrew syntactic arguments, much less debates about linguistic theory. However, since there appears to have been some criticism of the syntax modules, I will offer a few brief comments for general users:

 

1. No database can be made that does not reflect some sort of theory. I work within generative grammar (minimalist programme of the principals and parameters theory), though I have already read and used (very early on in my career) the functional grammars of Simon Dik and M.A.K. Holliday. From the beginning of the release of the syntax project, the underlying principles have been made public so that users could better understand and use the database. 

 

2. The notion that Chomskyan linguistics is somehow old-fashioned (e.g., "from the 1950s") and thus obsolete is strange rhetoric when there are hundreds of linguistics departments in North America and Europe (not to mention China and elsewhere) that teach it and thousands of linguists who work directly in some aspect of Chomsky's minimalist programme. One needs only start browsing the linguistics journals to see that the statements made in this forum do not reflect the larger linguistics world. 

 

3. I take transparency very seriously. How my linguistic approach works out in Hebrew grammar is illustrated by my research. Accordance users can thus further investigate the basis upon which the syntax database is constructed and its implications in my papers, my Hebrew commentaries (Ruth, Esther [forthcoming], and Ecclesiastes [final draft being revised], and in my monograph on the relative clause [forthcoming]). I also post much of my research on a blog I share with John Cook. 

 

4. Finally, a comment on the nature of some of the posts in this thread. I respect (and like) Dean Forbes and Frank Anderson, who made the Anderson-Forbes database, and those who work on the WIVU project, as well as Jan Kroeze who wrote the Brill Encyclopedia article (for which I read a draft he sent me since we exchanged emails as he wrote it). All my interactions with these people suggest that, minimally, they respect me as a scholar and my work, even if they disagree with it. I have chosen what I consider to be the most compelling linguistic theory for my work and so also the syntax database. Even so, I do not see any justification for deriding the other databases or their teams. Such activity is both unscholarly (there is no way to support such statements) and uncharitable. Therefore, I suggest that those who disagree with our database simply choose not to buy it.

 

Indeed, if the mere thought of of a Hebrew database based on generative theory provokes allergic spasms and fits, I recommend staying far far away from it (and me, please).  Finally, for those whose strong syntactic opinions make available databases unsuitable for their own use, the answer is quite simple -- make your own. I promise I won't come along and force you to use mine.


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#65639 Accordance 11 Sneak Peek #5: Info Pane

Posted by R. Mansfield on 14 October 2014 - 12:53 PM

Accordance users have often stated, "I wish there was some quick way to know which commentaries and other reference works in my Accordance Library cover the passage I'm studying." New to Accordance 11, the Info Pane solves this problem. And since this is an Accordance feature, you know it's going to quickly access your Accordance resources and display the results in the blink of an eye. 

 

Attached File  1 Info Pane full window.png   682.62KB   14 downloads


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#42674 Investing in UBS Handbook - good idea?

Posted by Chuck Schneider on 16 February 2013 - 04:11 PM

So, I'm sitting at a table, eating my meal. I'm really enjoying it because I really love this restaurant.
 
Then, somebody sits down at the table across from me and asks everybody in the room for a menu and for some recommendations for lunch. One by one, a series of waiters and customers offer ideas for an excellent meal, but each recommendation is waived off as either too fatty, too expensive, too sweet, too savoury, etc., and nothing appears to be appetising. I'm afraid to mention my own favourites because he might publicly embarrass me about my addiction to foods that are either not nutritional or that are even potentially bad for my health!
 
Anyway, I come back the next day and the potential customer is there again, in the same chair with the same struggle. The waiters are still patiently trying to help and a couple new customers also chime in with ideas but all is to no avail.
 
Now this potential future customer normally frequents another restaurant, but he's lost interest in it for some reason. Equally mysterious is his reticence about his own particular preferences. Is he a vegan or does he love bacon sandwiches with cheese and mayonaise? Does he like green tea or is it a pint of strong beer that he cherishes.
 
Who knows? But I have to say that I really appreciate the patience and helpfulness of all those waiters and all those customers as they make such a commendable effort to please such an intractable "client". :)
 
Maybe someday this guy actually join me for a meal in this restaurant. If he does, I'll be ordering quietly and holding the menu over my plate as I surreptitiously eat my favorite meals. ;)

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#75328 iOS App v2.0?

Posted by Helen Brown on 14 March 2015 - 08:54 AM

It's awaiting Apple review, finally!!!


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#64664 Accordance 11 Sneak Peek #1: New Tools Categories

Posted by R. Mansfield on 01 October 2014 - 01:19 PM

Want a sneak peek at Accordance 11? Here you go!

 

Attached File  Acc11Lib.png   278.71KB   12 downloads

 
Wouldn't it be incredible if Accordance gave you more than a handful of options for categorizing the titles of your Accordance Library? Wouldn't it be fantastic if, when installing new titles, they were automatically placed in these categories? Wouldn't it be mind-blowing if you could move them around to different categories if you preferred them elsewhere? Wouldn't subfolders be extremely helpful, too?

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#78963 Comparison Speed Test

Posted by Helen Brown on 13 July 2015 - 05:02 AM

Thanks to Dr. Timothée Minard for creating this brief video that compares (favorably for Accordance) the speed of launch and various search functions in 4 Bible Software applications.

 

Please share it with your sceptical friends.


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#78600 Accordance Staff

Posted by Tony Lawrence on 26 June 2015 - 09:22 AM

Well stated Paul. You expressed my sentiments exactly. 


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#77174 Sinaiticus and Vaticanus

Posted by Daniel Semler on 08 May 2015 - 10:54 PM

Hey ya,

 

  I have now finished, well as far as I need/want to go now, with the User Bible of the Codex Sinaiticus. I've been using it with the Psalms in a Year for a bit now. It went up on the exchange this week through the good offices of Monsieur Ken, and approval of the Codex Sinaiticus project. If you use it and have issues or suggestions or comments let me know.

 

Thx

D


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#75397 Free upgrades for preferred customers?

Posted by R. Mansfield on 16 March 2015 - 01:44 PM

Everyone likes free stuff. The problem is that few things are truly free at some level or another.

 

The reality is that it costs money to plan, program, test, support and market any new version. The money for that has to come from somewhere. What we have done in recent years is tie the upgrade to our collections. So, even if you purchase the Starter Collection (for which we do give a discount for those upgrading from a previous version), there are a handful of new titles included. 

 

Here's what you won't ever see us do: you won't ever see us limit Accordance's capabilities based on what level of collection you purchase in order to actually fund a supposedly free upgrade. Even the Starter Collection has the same complete functionality as the Ultimate Collection, regardless of whether you upgrade when a new version is released or six months down the road. 

 

Plus keep in mind that we often introduce major new features for free in between numbered upgrades. Our point updates have always been about more than just bug fixes. 


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#67636 Accordance 11...how far along?

Posted by Joe Weaks on 04 November 2014 - 03:30 PM

You should exterminate them, Helen. (either the beta testers or the bugs... either one should do it)


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#65756 Thanks

Posted by Bob Deacon on 15 October 2014 - 06:04 PM

Well after totally messing up my MacBook Pro by NOT partitioning my hard drive properly BEFORE installing Yosemite, and after figuring out how to completely reformat the hard drive and reinstall Mavericks, and installing Accordance which needed some expert technical help, BILLY came to the rescue! 

 

Billy did a screen share and figured out how to get my Accordance install running as it should and I wanted to make sure to give him and the folk at Oak Tree Software a big thank you for their expert and personal service. Customer service at Oak Tree is stellar and I for one appreciate it.

 

Bob


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#65086 Accordance Offices Closed for the Day

Posted by Abram K-J on 07 October 2014 - 04:26 PM

Accordance 11: So Powerful, It Overloads Circuits


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#62920 Monday Night

Posted by Serpentium on 18 August 2014 - 03:10 PM

Am I the only one excited to sleep on monday night, just to see what is going to be on sale on tuesday?
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#49058 Four years and still going strong: thanks Accordance

Posted by Timothy Jenney on 03 September 2013 - 12:42 PM

I just can't express to you all just how encouraging posts like this are to us. It is the nature of the software business to sow seed in places where we rarely see the harvest, just as it is in the Kingdom itself. When users like you express their thanks, we are grateful. At the same time, we are reminded of just how many more people may share your feelings, but not think to express it [or have a way to].

 

Thanks for taking time from your busy schedules to encourage us. We appreciate it.


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#55992 The Anchor Bible Is on Sale: Value for a Biblicist?

Posted by Timothy Jenney on 18 February 2014 - 05:02 PM

Let me reiterate a point here I have made elsewhere. Be careful to buy commentaries with which you disagree, as well as ones with which you agree. Working through these sorts of arguments is healthy. Knowing what "the other side" says is often useful (if for no other reason than good polemics against them! :-) ). Besides, people of other faith persuasions often have valuable insights, even for those of us that have different assumptions.

 

There are a [very] few commentaries that are so outré that they simply aren't relevant for people of [conservative] faith. Anchor certainly does not fall into that category.


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