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#64017 Thread on Logos Forum

Posted by Helen Brown on 19 September 2014 - 12:01 AM

I am closing this topic for several reasons:


it has become a catchall for comments on Accordance pricing and other policies, and for comments on features. These are better addressed in separate topics so that relevant replies to a post are not buried in other unrelated topics.


We see no benefit in these long comparisons and discussions which seem to be carried on right now on both forums, largely by the same people. It's not good for us whichever way the opinion goes. I recommend that you fight these battles on neutral ground, or or your own blogs.

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#63949 Thread on Logos Forum

Posted by Helen Brown on 18 September 2014 - 07:07 AM

We will introduce very soon a custom upgrade to all the collections and some other bundles that will only charge you for the new modules you are acquiring. That should help the upgrades. We occasionally offer pre-pub specials. We do not have plans to introduce community pricing.

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#52542 I want to say thanks!!

Posted by davidmedina on 21 November 2013 - 02:50 PM

This morning I was checking out Logos forum and got me thinking how easily we can take things our of proportion, context and loose perspective of what is important. How much we complaint and complaint about totally irrelevant things, how ungrateful, hurtful and insensitive we can be. I know that I can be as insensitive as the best. 


We take for granted what the developers of Bible software are trying to do for us. They are, after all, people, brothers and sisters in Christ are the ones that are working hard to give us, to bless us, we great tools to help us study the Bible better and deeper. 


No tools will ever be perfect nor satisfy every user. It is just software. A tool. A mean to an end.


I too loose perspective easily. The other day I posted something our frustration and it clearly came out rude. I am sorry and apologized. 


So I want to say THANKS for all the Accordance people do and are trying to do for us. I know they are very passionate about Accordance and that is a great thing. It shows when they spend time here listing to their user base here in the forum.


Also thanks to all the veteran users that choose to spend their time here to help others learning Accordance. I know that none of you have to but you do and I am very thankful for. 



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#67271 Accordance 11...how far along?

Posted by Timothy Jenney on 31 October 2014 - 08:06 AM

I agree that broken promises, flawed software, poor customer service, price-gouging, etc., etc. are all important issues. However, let's be fair. Post such complaints on the forums for the company in question, so they have an opportunity to address them. Good companies value customers' feedback. It helps them improve their products and services. I know we at Accordance appreciate it. I'm going to assume other companies feel similarly. Let's do our best to restrict comments on this forum to those relevant to Accordance.

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#65639 Accordance 11 Sneak Peek #5: Info Pane

Posted by R. Mansfield on 14 October 2014 - 12:53 PM

Accordance users have often stated, "I wish there was some quick way to know which commentaries and other reference works in my Accordance Library cover the passage I'm studying." New to Accordance 11, the Info Pane solves this problem. And since this is an Accordance feature, you know it's going to quickly access your Accordance resources and display the results in the blink of an eye. 


Attached File  1 Info Pane full window.png   682.62KB   14 downloads

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#42674 Investing in UBS Handbook - good idea?

Posted by Chuck Schneider on 16 February 2013 - 04:11 PM

So, I'm sitting at a table, eating my meal. I'm really enjoying it because I really love this restaurant.
Then, somebody sits down at the table across from me and asks everybody in the room for a menu and for some recommendations for lunch. One by one, a series of waiters and customers offer ideas for an excellent meal, but each recommendation is waived off as either too fatty, too expensive, too sweet, too savoury, etc., and nothing appears to be appetising. I'm afraid to mention my own favourites because he might publicly embarrass me about my addiction to foods that are either not nutritional or that are even potentially bad for my health!
Anyway, I come back the next day and the potential customer is there again, in the same chair with the same struggle. The waiters are still patiently trying to help and a couple new customers also chime in with ideas but all is to no avail.
Now this potential future customer normally frequents another restaurant, but he's lost interest in it for some reason. Equally mysterious is his reticence about his own particular preferences. Is he a vegan or does he love bacon sandwiches with cheese and mayonaise? Does he like green tea or is it a pint of strong beer that he cherishes.
Who knows? But I have to say that I really appreciate the patience and helpfulness of all those waiters and all those customers as they make such a commendable effort to please such an intractable "client". :)
Maybe someday this guy actually join me for a meal in this restaurant. If he does, I'll be ordering quietly and holding the menu over my plate as I surreptitiously eat my favorite meals. ;)

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#64664 Accordance 11 Sneak Peek #1: New Tools Categories

Posted by R. Mansfield on 01 October 2014 - 01:19 PM

Want a sneak peek at Accordance 11? Here you go!


Attached File  Acc11Lib.png   278.71KB   12 downloads

Wouldn't it be incredible if Accordance gave you more than a handful of options for categorizing the titles of your Accordance Library? Wouldn't it be fantastic if, when installing new titles, they were automatically placed in these categories? Wouldn't it be mind-blowing if you could move them around to different categories if you preferred them elsewhere? Wouldn't subfolders be extremely helpful, too?

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#67636 Accordance 11...how far along?

Posted by Joe Weaks on 04 November 2014 - 03:30 PM

You should exterminate them, Helen. (either the beta testers or the bugs... either one should do it)

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#65756 Thanks

Posted by Bob Deacon on 15 October 2014 - 06:04 PM

Well after totally messing up my MacBook Pro by NOT partitioning my hard drive properly BEFORE installing Yosemite, and after figuring out how to completely reformat the hard drive and reinstall Mavericks, and installing Accordance which needed some expert technical help, BILLY came to the rescue! 


Billy did a screen share and figured out how to get my Accordance install running as it should and I wanted to make sure to give him and the folk at Oak Tree Software a big thank you for their expert and personal service. Customer service at Oak Tree is stellar and I for one appreciate it.



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#65086 Accordance Offices Closed for the Day

Posted by Abram K-J on 07 October 2014 - 04:26 PM

Accordance 11: So Powerful, It Overloads Circuits

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#62920 Monday Night

Posted by Serpentium on 18 August 2014 - 03:10 PM

Am I the only one excited to sleep on monday night, just to see what is going to be on sale on tuesday?
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#49058 Four years and still going strong: thanks Accordance

Posted by Timothy Jenney on 03 September 2013 - 12:42 PM

I just can't express to you all just how encouraging posts like this are to us. It is the nature of the software business to sow seed in places where we rarely see the harvest, just as it is in the Kingdom itself. When users like you express their thanks, we are grateful. At the same time, we are reminded of just how many more people may share your feelings, but not think to express it [or have a way to].


Thanks for taking time from your busy schedules to encourage us. We appreciate it.

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#73100 Just some general praise.

Posted by rpavich on 19 January 2015 - 04:03 AM

I know I've been a bit of a pain this last week or two; asking questions about Accordance, while I get used to it. I just wanted to pause and say a heartfelt thank you to the team.

This really is one piece of software that is a joy to use; the instant updating of the search results in the analytics might not seem like a big thing but it's huge...it matches the "invisible-to-the-user" paradigm of the software itself. The way that things have been thought through in design; it really matches a real-world workflow. No extra clicks to get something that you need, no waiting, no unnecessary moving things around; they go where they need to, things open as they should, things work like I'd want them to if I were the one designing them.

I can honestly say that every morning when I read and study I have a big silly grin on my face because of your hard work, and I thank you for that.
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#72849 Would you let your students use Accordance for biblical language finals?

Posted by Timothy Jenney on 14 January 2015 - 01:21 PM

John, I think that is a very apt analogy.


Most pastors today see teaching and preaching as a very small part of their job, something they do only a few hours in a week that is filled with many hours of administration, visitation, counseling, business, meetings (of all kinds), etc. Most seminaries keep this mind as well, however much those of us who specialize in Biblical Studies wish it were otherwise. Simply put, today's pastors have little time in seminary to acquire a biblical language and even less time in the pastorate to maintain it. Good resources, including Bible software, can help bridge the gap.


While I recognize the current reality I describe above, I personally long for a a return to an emphasis on the pastor as expert Bible teacher/preacher. Many of the things taught from pulpits today have no biblical basis.


Bible software can also be a great asset to the expert, mind you, but s/he will use it in an entirely different way.

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#67719 Yale Anchor 12 prophets module

Posted by Helen Brown on 05 November 2014 - 02:28 PM

Gordon: This series has proved more massive and complex than we anticipated. We placed it, from the beginning, in the hands of one of our best and most experienced developers for commentaries. Our forecasts for the release dates were hopeful estimates. They did not take into account some serious and unexpected health issues that developed in his family, and which have necessitated him cutting back on the hours he can give us. Barring further complications he does hope to complete the OT volume by the end of this year, but nothing is certain in this life.


We see no advantage to giving the remainder of this task to another developer, so we must ask you to be patient for a little longer. You at least have access to the completed volumes. Anchor will not progress any faster with frequent inquiries from users. We have not deliberately diverted the developer to other tasks, but we do encourage all our staff to put important family and health matters before work duties. I am confident that you will understand.

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#65253 Good Reasons to Ask for Your Patience Yet Again!

Posted by R. Mansfield on 09 October 2014 - 02:52 PM

There has been a huge response to our newsletter, which has slowed our sever and kept our phone lines busy. Thanks for your patience. Be assured our Customer Service Representatives will attend to your query or your order as soon as possible.

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#63955 Thread on Logos Forum

Posted by Robert Holmstedt on 18 September 2014 - 08:45 AM

I've been using Accordance since 1995 and don't find any of the claims (excluding #3, since I use a Mac) accurate when properly contextualized (e.g., all programs have more stable and less stable iterations). And I've had Logos since 2005.


But, frankly, I find the whole comparative exercise to be slightly unseemly, as has been just about all the various comparative threads, excepting only those that are open-ended questions from people trying to decide which direction to do. There will be die-hards of both software packages (think Apple and Samsung for phones) and others should simply decide based on whatever variables are important to them. 


The initial poster in the Logos forum could have take the high road and simply thanked Logos for what he appreciated about their product, rather than establishing such a negative and fruitless trajectory at the outset. The way it was formulated sullied any subsequent reader. 


Can we end this thread now?

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#63366 The Shanghai Syndrome

Posted by Helen Brown on 04 September 2014 - 12:41 AM

Enoch: just a little word in your ear that we have a new feature coming that will make it much easier to see which commentaries are relevant to the passage in hand. I think you will like it. Please don't tell anyone.

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#56147 Accordance Basics Interactive Training

Posted by Helen Brown on 22 February 2014 - 08:27 AM

We are thrilled to announce a completely new introductory course of training for Accordance: Accordance Basics by our own Dr. J. It's an online course you follow at your own pace, that teaches all about the workspace, simulates the actions of menus, and reviews the material with fun quizzes.


After months of development and weeks of testing, we are making this available to the public. This is the first announcement, so you faithful followers of the forum can have the first shot at taking the course and claiming the $10 credit reward at the end.

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#55992 The Anchor Bible Is on Sale: Value for a Biblicist?

Posted by Timothy Jenney on 18 February 2014 - 05:02 PM

Let me reiterate a point here I have made elsewhere. Be careful to buy commentaries with which you disagree, as well as ones with which you agree. Working through these sorts of arguments is healthy. Knowing what "the other side" says is often useful (if for no other reason than good polemics against them! :-) ). Besides, people of other faith persuasions often have valuable insights, even for those of us that have different assumptions.


There are a [very] few commentaries that are so outré that they simply aren't relevant for people of [conservative] faith. Anchor certainly does not fall into that category.

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