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10.1 crash and sync bug


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#1 bcordoba

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Posted 18 November 2012 - 10:28 PM

Accordance crashes consistently with an old workspace that contains diagrams. I am trying with a new workspace....

when syncing my iPhone it would not sync and gave me a message like "could not sync, please contact tech support to resolve".

#2 WillT

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Posted 19 November 2012 - 08:49 AM

I have also been having problems syncing Accordance (10.1) with iPhone (6.01). For me it is temperamental - sometimes I can get it to work, sometimes I can't. I can usually make the connection, but often the sync will not work.

#3 Chuck Schneider

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Posted 23 November 2012 - 01:21 PM

I haven't been able to sync since a week or so. I always get the error in the attached screenshot.

(Acc 10.1 / iOS 6.01)

Attached File  Screen Shot 2012-11-23 at 7.17.46 PM.png   85.65KB   22 downloads
OSX Yosemite
Version 10.10
iMac (Retina 5K, 27-inch, Late 2014)
4 GHz Intel Core i7
32 GB 1600 MHz DDR3
AMD Radeon R9 M295X 4096 MB
 

iPad Air 2 iOS 8.1

128 GB

 


#4 accord

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Posted 23 November 2012 - 04:16 PM

I've received the same message as well. Sync will only go so far and then terminate. What I discovered was that certain resources to sync showed only "0.1mb" in size: such as ZPEB, Holman Dict, Unger Dict. These resources are 70-90mb typically. This was what stopped the sync and produced the error message, at least in my case.

Acc10.1 / iOS 6.01

MacBook Pro, OS X 10.9.4, 2.8 GHz i7, 8 GB HHD 


#5 GeoffP

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Posted 28 November 2012 - 08:33 PM

Hi!

Just upgraded from 9.X to 10.1 and Acc crashes constantly when accessing workspace created in previous version (includes diagramming).

Does not seem to be an issue when creating a new diagram from scratch in 10.1

#6 Helen Brown

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Posted 28 November 2012 - 09:28 PM

If you are desperate to reuse the old workspace you can compress the file and email it to me, and I will see what we can do to preserve it.
Helen Brown
OakTree Software

#7 bcordoba

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Posted 29 November 2012 - 12:08 AM

Helen,

I think your post pertained to the post made by someone else here but oddly enough Accordance 10.1 just crashed as I opened a workspace that I had created and saved in Accordance 10.1. There is a bug that crashes Accordance upon opening a workspace whether new or old.




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