MrT Posted February 8, 2014 Share Posted February 8, 2014 Hi I recently reformatted my PC, and so I have had to reinstall accordance from scratch. After downloading all the modules, the program asks if I want to install them. If I click 'yes', it simply hangs on the installing screen. It goes nowhere. Any thoughts? Thanks Matt Link to comment Share on other sites More sharing options...
Helen Brown Posted February 8, 2014 Share Posted February 8, 2014 Check the permissions on the C\ProgramData\Accordance folder. Please contact tech support for help if needed. Link to comment Share on other sites More sharing options...
MrT Posted February 9, 2014 Author Share Posted February 9, 2014 Thanks Helen. I've had a look at the permissions, and they seem normal. The admin has full control. Any other things that could be going on? Link to comment Share on other sites More sharing options...
Helen Brown Posted February 9, 2014 Share Posted February 9, 2014 there are too many variables to make a diagnosis on the forums. Please contact tech support and we can screenshare to take a look. Link to comment Share on other sites More sharing options...
allporc Posted February 21, 2014 Share Posted February 21, 2014 I'd love to hear any resolution. I'm having the same problem. I bought my Bible Study Package September of last year and I waited until I got a Windows 8.1 laptop before I tried the new Windows program and now I can't get my resources to load in the program. Will call tech support tomorrow. Link to comment Share on other sites More sharing options...
Helen Brown Posted February 21, 2014 Share Posted February 21, 2014 There is an update in the works that fixes the install issues, and if you write to support we'll send you a beta to use in the interim. Sorry for the hassles. Windows throws us so many curve balls that it's very hard to stop batting and release a version, when the bug reports keep coming. Link to comment Share on other sites More sharing options...
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