Abram K-J Posted February 14, 2013 Share Posted February 14, 2013 Does anyone know what I ought to do when met with the message shown in the first screenshot? I navigate to what looks like the right folder, and the message in the second screenshot comes up. I realize I am navigating to a file that is not named the same as what the "Search All" request is looking for... but I'm not sure how to re-direct anything here so that I can simply search all without this message showing up? Link to comment Share on other sites More sharing options...
Anon Posted February 14, 2013 Share Posted February 14, 2013 Abram: It looks like you've perhaps downloaded or unzipped this file twice. Often times OS X will append a numeral to a file/folder that exists. Thus, Accordance is looking for Accordance Search Helps.2 and your are selecting Accordance Search Helps. The best way to go about it would be to remove the items from your Library, then double click on the Accordance Search Helps from your ~/Accordance Files/ That should resolve it. Link to comment Share on other sites More sharing options...
Abram K-J Posted February 14, 2013 Author Share Posted February 14, 2013 There is no Accordance Search Helps in my ~/Accordance Files/ folder. I'm not sure when I would have downloaded this twice, unless downloading something from the Exchange (the search ranges, perhaps?) would have created a new file. I did try what you said, but to no avail. Also tried just renaming my existing file to ...Helps.2, but no dice there, either. Any other ideas? Link to comment Share on other sites More sharing options...
Anon Posted February 14, 2013 Share Posted February 14, 2013 Probably be best to call tech support. They can get you straightened out. Link to comment Share on other sites More sharing options...
Abram K-J Posted February 14, 2013 Author Share Posted February 14, 2013 Okay--thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now