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Easy Install not easy "Missing items: BHS Latin Key"

Easy install HMT-W4

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#1 Brian Kinzel

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Posted 09 November 2012 - 02:24 AM

My problem: I upgraded to HMT-W4, but easy install will not do its thing. Each time it does not do the update ("Installation Status: Incomplete") because it says that I am missing the BHS Latin Key, which is supposed to be a part of HMT-W4.

I am doing this to get ready to update from 9.6.6 to ver. 10.

Any ideas?

#2 Helen Brown

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Posted 09 November 2012 - 06:17 AM

Firstly, you do not need to resolve this before upgrading to 10, the two are unrelated.

I just added the Latin Key to the HMT-W4 record so it's a little bonus. I am checking into why it isn't just downloading for you, so do try again a little later.
Helen Brown
OakTree Software

#3 Brian Kinzel

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Posted 17 November 2012 - 06:33 AM

Thanks, Helen. Support contacted me, called me, and walked me through the fix.





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