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Can't Easy Install HCSB Study Bible Notes


Paul Daunno

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I am unable to easy install the HCSB Study Bible Notes. It "seems" to download it, prompts me to install it, then when Easy Install refreshes it is still there and it's not put into the Library.

 

What steps can I take to correct this?

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HI Paul,

this usually happens because there's a corrupted file in it's place in the library.

 

first, open the user library. (Go to the Finder, click on the "Go" menu while holding the OPTION key.

 

Open the folder in this called "Application Support"

 

The Open the "Accordance" folder, and then in that, the "Modules" folder and then inside that the "Tools" folder.

 

Find the HCSB Notes file and drag it to your Trash, and empty the trash (emptying is not strictly necessary but the file isn't working)

 

Then try an Easy Install again. This should work. Get back to us if it doesn't (though it might be best to call our friendly folk at support)

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Thanks Ken. Removing that file and downloading again fixed the problem.

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No worries Paul. My pleasure.

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