PhilT Posted March 21, 2014 Share Posted March 21, 2014 Hi I can't seem to download Bible Art update or my recently purchased Photo Museum. I get a message can't download by FTP, contact technical help. Any ideas. Thanks Leaving you in God's Care and Grace Phil Link to comment Share on other sites More sharing options...
Helen Brown Posted March 21, 2014 Share Posted March 21, 2014 What Accordance version and system version are you downloading to? It may be that the server was overloaded and these are large files. We are looking into it as we had a few such complaints yesterday. BTW, do not try now, I am uploading new versions of these two files, so please wait an hour or two after this post. 1 Link to comment Share on other sites More sharing options...
PhilT Posted March 21, 2014 Author Share Posted March 21, 2014 Thanks Helen, Tried again this morning Still the same message Running the latest version of Accordance Only thing that I can think of is my screen saver cuts in and for some reason may be interupting the Download. Will try again and get back to you if I have problems Leaving you in God's Care and Grace Phil Link to comment Share on other sites More sharing options...
Λύχνις Δαν Posted March 22, 2014 Share Posted March 22, 2014 Hey Phil, I downloaded the 500MB Photoguide last night. The download spat as you describe at one point. It can be restarted and I believe it picks up where it left off. I worked out where the temp. download file was and monitored it to make sure it was growing. I only had one halt but after that there was a partial download file in that location which I believe was just appended to on restarting. If you let me know what platform you are on I can probably tell you where to look. It will at least let you know that its trying to download and making some progress as opposed to failing outright. I don't believe the screen saver will have any impact so long as your machine does not also go to sleep. Thx D Link to comment Share on other sites More sharing options...
PhilT Posted March 22, 2014 Author Share Posted March 22, 2014 Daniel, Mine was to do with my screen saver cutting in. Disabled it for the download and was ok Leaving you in God's Care and Grace Phil Link to comment Share on other sites More sharing options...
Λύχνις Δαν Posted March 22, 2014 Share Posted March 22, 2014 Interesting - well, glad you got them down. Tx D Link to comment Share on other sites More sharing options...
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