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Problem with synching highlight files to mobile


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#1 Nathan Lovell

Nathan Lovell

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Posted 23 September 2012 - 07:19 AM

Hi,

I'm getting strange errors (Bonjour timeout errors) when I try to synch my highlight files from my desktop to either of my iPad or iPhone versions of accordance. Synching without the highlights works fine, so I'm confident that it is a highlight file problem.

Is there a way to delete the highlight files on the mobile platforms and start over (re-synch)? I could only find a way to choose which to display.

Thanks,

Nathan

#2 Mike Garrity

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Posted 23 September 2012 - 08:10 AM

Hi Nathan,

To remove the highlights on your device, go to the system Settings, scroll down to Accordance, and tap Reset Highlights. This will remove all highlights after the next restart of Accordance.

Don't forget if you are having trouble with your network, please check out troubleshooting help.

Let us know if you are able to sync your highlights...


Mike

Edited by Mike Garrity, 23 September 2012 - 08:13 AM.





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