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Couple of syncing issues


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#1 Steve King

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Posted 10 May 2012 - 04:22 PM

I have sync'd the IVP New Bible Dictionary but the pictures do not display on the iPad. I get 'arrows' but when I select them nothing happens. I have not noticed this on any other resource.

I am also having trouble syncing Mounce Basics of Biblical Greek 3. It gets half-way through syncing then quickly finishes and says it is done. However it does not appear on the iPad.

Any help appreciated.

Regards

Steve

#2 Scott Knapp

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Posted 10 May 2012 - 07:22 PM

Steve,

Would you be so kind as to supply some more information? In particular,

iOS app version
iOS version
Mac app version
Mac OS X version
Versions of the modules that are not syncing.

Scott.


#3 Steve King

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Posted 11 May 2012 - 02:32 AM

Hi Scott,

iOS version is 5.1 (although now updating to 5.1.1 this morning)
iOS Accordance 1.4.3

Mac OS x Lion 10.7.4

Mac Accordance 9.5.7

Texts
Basics of Biblical Greek Third Edition version 1.0
New Bible Dictionary Third Edition version 1.1

Steve

#4 Scott Knapp

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Posted 11 May 2012 - 01:08 PM

Steve:

The IVP New Bible Dictionary has not been updated to support showing picture thumbnails (and even some of the pictures) in the iOS app. I don't have any information on when this update may occur.

As for Mounce, are you able to install it successfully via Easy Install, or does it fail there also? One thing you might try is to quit the iOS app completely, then enable the "Clear Downloads Cache" switch in the Accordance section of the iOS Settings app, and the relaunch the app and try again.


Scott.

Edited by Scott Knapp, 11 May 2012 - 01:10 PM.


#5 Steve King

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Posted 11 May 2012 - 03:22 PM

Thanks for the info on the New Bible Dictionary.

I have tried clearing the cache and it makes no difference. I also tried easy install and Mounce does not appear. I tried clearing the cache again and then easy install but still no Mounce appears in the list of resources.

Steve

#6 Scott Knapp

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Posted 11 May 2012 - 04:46 PM

Steve: I sent you a PM.

Thanks,

Scott.




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