HansK Posted July 9, 2014 Share Posted July 9, 2014 I noticed that the recent update to 1.3 does not install on my MBP. Is something wrong here on the server? Hans Link to comment Share on other sites More sharing options...
Tony Lawrence Posted July 9, 2014 Share Posted July 9, 2014 I had the same issue. Support suggested that I delete the TJL and reinstall. That worked with no problem. Link to comment Share on other sites More sharing options...
HansK Posted July 9, 2014 Author Share Posted July 9, 2014 (edited) Hello Tony, The JBL is a separate module, the TJL is a directory (Journals) on my Mac with separate modules. When I delete the directory, nothing happens. When I delete JBL, I see some updates of TJL modules..... Do I need to delete JBL in the Library? Edited July 9, 2014 by HansK Link to comment Share on other sites More sharing options...
HansK Posted July 9, 2014 Author Share Posted July 9, 2014 I have successfully updated JBL after deleting it in the Library. Now I see some TLJ modules that are paid upgrades. I believe however these are updates to modules I already own. Please advice. See attachment. Link to comment Share on other sites More sharing options...
HansK Posted July 9, 2014 Author Share Posted July 9, 2014 I deleted the TLJ modules shown and reinstalled these. Works fine now. Link to comment Share on other sites More sharing options...
Helen Brown Posted July 9, 2014 Share Posted July 9, 2014 We are updating the note that you will see on the paid upgrade to some TJL modules. Link to comment Share on other sites More sharing options...
HansK Posted July 13, 2014 Author Share Posted July 13, 2014 After the last update, I have 3 TLJ's that are shown as paid updates. I followed the instructions, deleted these from the library. But after that the same 3 TLJ's keep showing up in Updates. Link to comment Share on other sites More sharing options...
Julie Palmer Posted July 13, 2014 Share Posted July 13, 2014 HansK, the product files have been replaced on the server. You should now be able to grab the correct files through Easy Install. Link to comment Share on other sites More sharing options...
HansK Posted July 13, 2014 Author Share Posted July 13, 2014 Thank you Julie, that worked! Link to comment Share on other sites More sharing options...
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