Cedric Payne Posted October 8, 2010 Share Posted October 8, 2010 Installed Acc9 and it worked fine. Tried to open today and got this error "An error occurred while Accordance was trying to migrate your modules to new location." I tried removing the start up session from preferences, but this did not work. Help Please. Thank you. Link to comment Share on other sites More sharing options...
Helen Brown Posted October 8, 2010 Share Posted October 8, 2010 Is it possible that you actually ran 8.4 until today? This error occurs the first time only, and is due to Accordance 9 being unable to migrate the Preferences folder from the Accordance folder. I would move the Accordance folder to Applications if it isn't there already. Then Get Info on the Accordance folder and reset the permissions to yourself to read and write, and use the menu at the bottom to apply the permissions to all enclosed items. That usually does the trick. Link to comment Share on other sites More sharing options...
Anthony Pyles Posted October 21, 2010 Share Posted October 21, 2010 I am having this same problem and cannot get past it. I have enabled permissions as you mentioned, but I still get the same error message about migrating the modules. What am I doing wrong? Thanks! Tony Link to comment Share on other sites More sharing options...
Helen Brown Posted October 21, 2010 Share Posted October 21, 2010 These are the standard replies that we've been sending: If you get the message that Accordance was unable to migrate the files, the permissions of your Accordance Folder need to be modified. Go to the Accordance Folder "Get Info" window and make sure your permissions are set to Read & Write for your user. Click on the padlock in the bottom of the info window and then on the black gear and go to "Apply to Enclosed Items" Once those permissions have been changed, move the Accordance folder to Applications (if it isn't there already) and launch Accordance from the Application that is now in your Applications Folder. If you get the message that An error has occurred while Accordance was trying to migrate your modules to a new location Please check in /Library/Application Support/Accordance If you see Accordance Preferences there, you just need to find the missing files. Accordance may have failed to move them because they were not in the Accordance folder, or because you do not have permission to change them. You can look in any Accordance folders elsewhere on your Mac for these files and move them to /Library/Application Support/Accordance: Atlas files folder Time data any files ending in words, roots, .info, .format, .syntax Read Mes and Manuals & Documents (into a folder called Documents) Text modules to Modules/Texts Tool and Parallels modules to Modules/Tools Almost always simply placing these files in position allows Accordance 9 to find them and run correctly. If none of the above helps, please contact tech support and arrange to screenshare via Skype or iChat. Link to comment Share on other sites More sharing options...
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