Jump to content

Can't purchase from Accordance web site on my iPad


Guntis

Recommended Posts

I can't purchase a commentary set from the Accordance web site on my iPad in the 1Password application's browser. I'm stuck at the order's confirmation page. There is only Confirm Order button, I cannot proceed. When I tap it, it opens the same page again, and 1Password app or its browser automatically fills in all fields with my first name. When I choose my identity card, 1Password fills in all fields correctly. But I'm stuck at this step. Please fix web page code so that I could purchase from my iPad.

Also, almost all pages on iPad miss Search field. Cannot search anything. When I open some specific item, like a commentary description, then Search field appears in he top right. But on the main page it's missing, and even Menu on the right doesn't have Search function.

 

I think this issue has nothing to do with the Accordance iOS version. It is your web site code, how your web page is displayed in the 1Password application's browser. I use 1Password app because it can automatically fill in all necessary fields in the product order page, like personal info, credit card info, etc. Problem is that all fields in that browser are displayed below each other, not side by side in columns as on a Mac. (And for some reason all fields are filled in with my first name. If I tap on Identity entry in 1Password, it fills all fields correctly). But still there is no button to proceed to the next page to enter credit card info.

Link to comment
Share on other sites

We are about to update the website for better compatibility with smart phones. It has been a slow process. Please check again in a day or two (Tuesday, realistically).

 

However, if this is a conflict with 1Password it may be hard to troubleshoot.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...