zullom Posted April 8, 2012 Share Posted April 8, 2012 I have been trying in vain to install 9.5.7 on a new computer. I can download the 9.5.7 file from accordance without a problem, and I open it and enter my password without issue, but then the quick installation flashes for only a second and disappears. I have tried to click on the "continue" button when it is visable for that second, but it doesn't do anything. I don't get any error message though. The weird thing is that I can download and install the demo of 9.5.2 without a problem, and the older 8.4.7 installs fine for me (although I only have an unlock code for version 9). Is there any way that I can install 9.5.7 differently or download a previous full version and then update to 9.5.7? Link to comment Share on other sites More sharing options...
Helen Brown Posted April 8, 2012 Share Posted April 8, 2012 The VISE installers are causing a problem for some people especially on Lion. It is worth trying several times. I will email you a link for an earlier installer, but you will probably have a similar problem. One way around it can be to install as a different user (but be sure to choose to install for multiple users). Our next update should dispense with the VISE installer, but I hate for you to have to wait a few weeks. Link to comment Share on other sites More sharing options...
zullom Posted April 9, 2012 Author Share Posted April 9, 2012 Thank you Helen. The other installer worked the second time around, and then I was able to update to 9.5.7. You are a blessing. Link to comment Share on other sites More sharing options...
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