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In all fairness...


ryangeer

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Since I posted about a negative customer service experience I had when transferring a license for a competing Bible software package, it seemed only fair to post the satisfactory resolution. After trading a couple phone calls (after the initial 30-45min debacle) I got a call back from an extremely courteous and efficient (say, Helenic?) member of the staff who processed the transfer with no fuss.

 

It is very nice to finally be 100% native on my Mac with the best Bible software tool around.

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Since I posted about a negative customer service experience I had when transferring a license for a competing Bible software package, it seemed only fair to post the satisfactory resolution. After trading a couple phone calls (after the initial 30-45min debacle) I got a call back from an extremely courteous and efficient (say, Helenic?) member of the staff who processed the transfer with no fuss.

 

It is very nice to finally be 100% native on my Mac with the best Bible software tool around.

 

 

Great, Ryan, glad you had a pleasant final experience

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