Julia Falling Posted November 26, 2014 Share Posted November 26, 2014 (edited) This is after a reboot of the Air and a restart of Accordance. The devices connected quickly. When the Sync button was clicked, nothing happened for a a little bit. Then all windows except the sync window closed. Then Accordance crashed. All devices are running the most recent versions of OS and software. Here's the crash log. Accordance Crash Log Program Version: 11.0.2 OS Version: 10.10.1 Message: Access violation Call trace: $001DE2EB $001DDF95 $004C6394 $000D374A $000E5C83 $000E4196 $000E452C $9925106F $99250F95 $99250E5D $99250CA7 $92EF5A06 $92EF5621 $92EF551E $992507C1 $9920DD1F $991FF7AD EDIT: By not syncing either User Notes or Highlights, I was able to get a successful sync. Then I added back in User Notes. Success. I added two of the Highlights files. Success. Then added the rest. Success. I also had had a successful sync with my iPhone. Then when I tried again, I got a crash. When following the same procedure I used for the iPad, I was able to get User Notes and Highlights files back on the iPhone as well. Edited November 26, 2014 by Julie Falling Link to comment Share on other sites More sharing options...
Mike Garrity Posted November 28, 2014 Share Posted November 28, 2014 Julie, Thank you for the report and we will look into the crash. Let us know if the crash happens again. Mike Link to comment Share on other sites More sharing options...
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