Paul Daunno Posted April 16, 2014 Share Posted April 16, 2014 I am unable to easy install the HCSB Study Bible Notes. It "seems" to download it, prompts me to install it, then when Easy Install refreshes it is still there and it's not put into the Library. What steps can I take to correct this? Link to comment Share on other sites More sharing options...
Ken Simpson Posted April 16, 2014 Share Posted April 16, 2014 HI Paul, this usually happens because there's a corrupted file in it's place in the library. first, open the user library. (Go to the Finder, click on the "Go" menu while holding the OPTION key. Open the folder in this called "Application Support" The Open the "Accordance" folder, and then in that, the "Modules" folder and then inside that the "Tools" folder. Find the HCSB Notes file and drag it to your Trash, and empty the trash (emptying is not strictly necessary but the file isn't working) Then try an Easy Install again. This should work. Get back to us if it doesn't (though it might be best to call our friendly folk at support) 1 Link to comment Share on other sites More sharing options...
Paul Daunno Posted April 16, 2014 Author Share Posted April 16, 2014 Thanks Ken. Removing that file and downloading again fixed the problem. Link to comment Share on other sites More sharing options...
Ken Simpson Posted April 17, 2014 Share Posted April 17, 2014 No worries Paul. My pleasure. Link to comment Share on other sites More sharing options...
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