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Error Message on PhotoGuide 3 Download and Install


Nathan French

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Hello:

 

I recently updated my accordance modules, and for some reason, accordance could not find my PhotoGuide 3 module. So I deleted it from my Library, reinstalled it via a download/install, and this is the error message that I receive during the install.

 

post-30453-0-19022700-1411479724_thumb.png

 

Any thoughts?

 

Thank you in advance!

 

Best wishes,

N. French

 

Accordance 10.4.3.2

OS X 10.9.5

MBP 2.3 GHz Intel Core i7

16 GB 1600 MHz DDR3

Edited by Nathan French
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Hi Nathan,

I assume you deleted it from your library, but not actually the folder on your computer (i.e. the real file. Just the library entry).

 

This error nearly always means a corrupt file (doesn't happen often but it does happen).

 

To fix:

Go to the Desktop.

Hold down OPTION key and press "Go" menu at the top. Select item "Library"

 

You should see the folder "Application Support"

 

Inside this folder is "Accordance" then inside that "Modules" and then inside that "Tools". Somewhere in there you should find the file "PhotoGuide 3.atool".

 

Just trash this file (it will probably be 0 bytes) and empty the trash, and use easy install to reinstall the guide. It should work fine. Let us know if there's a problem.

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