circuitrider Posted December 3, 2014 Share Posted December 3, 2014 Have a friend using Accordance 10. When he Option+Clicks on hyperlinks the pop over is empty. Things do show up in the Instant Details though. Any ideas? Link to comment Share on other sites More sharing options...
Helen Brown Posted December 3, 2014 Share Posted December 3, 2014 What link is he clicking in what tool? Link to comment Share on other sites More sharing options...
circuitrider Posted December 4, 2014 Author Share Posted December 4, 2014 Clicking on Text hyperlinks. Cross-references and the Matthew Henry Abridged commentary. Link to comment Share on other sites More sharing options...
Helen Brown Posted December 4, 2014 Share Posted December 4, 2014 Yes, option-click on text links will open the Instant Details as a popover. Link to comment Share on other sites More sharing options...
circuitrider Posted December 4, 2014 Author Share Posted December 4, 2014 The issue we are trying to resolve is that nothing is showing up in the popover when he option+clicks. However, when he hovers over the hyperlink, information does show up in the instant details window, if he has it open. Link to comment Share on other sites More sharing options...
Ken Simpson Posted December 4, 2014 Share Posted December 4, 2014 Which version of Accordance is he using? Are all his modules completely up to date? Link to comment Share on other sites More sharing options...
circuitrider Posted December 4, 2014 Author Share Posted December 4, 2014 10.4.5 and all up to date. Thanks for the replies by the way! Link to comment Share on other sites More sharing options...
Helen Brown Posted December 5, 2014 Share Posted December 5, 2014 I think your friend needs to contact and screenshare with tech support or with me, as we do not seem able to make an indirect diagnosis of the issue. Link to comment Share on other sites More sharing options...
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