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HCSB GW NA-28

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#1 Rich Shields

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Posted 01 August 2013 - 07:23 PM

I have Accordance on my iMac 21” and everything works great. But on my new MacBook Pro Retina, when I want to add a new text (HCSB, GW, NA-28), the window opens for me to select the module. While it sees the module in the list, there is no way to select it. When I try, I get this notice (attachment):

 

Haven’t seen any solution. Other text modules work okay.

Attached Files


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#2 Rich Shields

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Posted 01 August 2013 - 08:56 PM

As an update, none of the other tools (modules) work either.


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#3 Mark Nigro

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Posted 01 August 2013 - 09:21 PM

Did you copy over or download all the modules through install?



#4 Rich Shields

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Posted 01 August 2013 - 11:12 PM

I have been traveling for seven weeks, so I am trying to remember. I think the initial install was copying over. It has been that way since the beginning. But I noticed I could never get it set up right.

 

Should I delete everything and start from scratch, copying everything over Airport?


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#5 Ken Simpson

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Posted 02 August 2013 - 12:29 AM

Hi Rich,

actually the best way would be to delete everything and start again, and then use Easy Install to download and install your modules.

 

To remove everything, you need to trash the Application, and the Accordance folder in the Application Support folder in your user library (press OPTION and select LIBRARY in your GO menu).

 

Probably best just to drag the folder onto your desktop until you are sure things are working.

 

also the folder ~/Library/Preferences/Accordance\ Preferences (again, by pressing OPTION and selecting LIBRARY in your GO menu).

 

Also ~/Documents/Accordance Files onto your desktop.

 

Then try again and use Easy Install and it should work fine. It could take quite a while though, depending on what you own.


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Ken
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Assistant Minister, Summer Hill Church


#6 Rich Shields

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Posted 02 August 2013 - 10:19 AM

Thanks, Ken. I will start doing that. I have the top of the line package, including the graphics, so it will take a while. But as long as I can get it working, that’s the main thing.


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#7 Rich Shields

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Posted 02 August 2013 - 11:22 AM

Okay I downloaded Acc. 10.2.1 and the 4 most recent purchases (i.e. NA-28). However, none of the previous Bible texts and many other modules are greyed out and so cannot install them. See the attachment.


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#8 Rich Shields

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Posted 02 August 2013 - 11:31 AM

Okay I downloaded Acc. 10.2.1 and the 4 most recent purchases (i.e. NA-28). However, none of the previous Bible texts and many other modules are greyed out and so cannot install them. See the attachment.


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#9 Ken Simpson

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Posted 02 August 2013 - 05:37 PM

No attachment Rich. Try again. Make sure the screen cap is in jpg or png format if you can.


Regards
Ken
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Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church


#10 Rich Shields

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Posted 03 August 2013 - 12:19 PM

Sorry about that. I had it, and when I tried to delete the duplicate post, I deleted the attachment.

 

In this attachment all of the items are shown, but none can be accessed.

Attached Files


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#11 Helen Brown

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Posted 03 August 2013 - 01:06 PM

All these items are currently installed as far as Accordance Preferences are concerned. If you cannot open them in the Library tab, you must remove them from the Library and then you will be able to reinstall them.


Helen Brown
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#12 Rich Shields

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Posted 03 August 2013 - 02:31 PM

I tried that. But they are still unclickable in the Easy Install window.


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011


#13 Ken Simpson

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Posted 03 August 2013 - 04:28 PM

Hi Rich,

the thing is that easy install thinks they are installed. Howe did you remove them from the library tab? Step by step would be good, but don't get too hyper-detailed.


Regards
Ken
Lead Australian Accordance Demonstrator

Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church


#14 Helen Brown

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Posted 04 August 2013 - 12:13 AM

You need to remove them in the Accordance Library by right-click and Remove, by command-delete, or selecting and using the gear menu at the bottom of the tab.


Helen Brown
OakTree Software

#15 Rich Shields

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Posted 04 August 2013 - 07:00 PM

I deleted everything, ready to start from scratch. And then the internet provider was out for 24+ hours. So, I am now downloading everything from scratch. I’ll update when it finishes.


iMac 21” (2011) MBP retina (2013)
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Scrivener, LibreOffice, MS Office 2011


#16 Rich Shields

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Posted 04 August 2013 - 08:20 PM

Success!!! One thing I noticed is that each time I downloaded the basic application, very little stuff was happening. This time, all 219 files were shown and downloaded without a hitch.

 

Very relieved because I have another trip in one week.

 

Thanks to Ken and Helen.


iMac 21” (2011) MBP retina (2013)
Mellel, Nisus Writer Pro
Scrivener, LibreOffice, MS Office 2011





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