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Using Word Charts Crashes Accordance


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#1 xcfamily

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Posted 02 October 2013 - 07:30 AM

I have a Macbook running OS 10.6.8. I just installed Accordance 10.3. Whenever I try to print, preview, or save as PDF a word chart Accordance crashes. Here the process I use...

 

- Pull up a passage I was using Romans. 

- Open GNT-T in the first pane. I have three panes open: GNT-T, NASB95, Reference pane.

- Highlight Greek text.

- Select word chart from menu. this brings up a pane on the right hand side. 

- Detach word chart pane.

- Hit "apple + P" keys to print

- Get print screen.

- Select print, preview, or save as PDF and Accordance crashed. 

 

Thanks for your help.

Mark



#2 Randy W. Sims

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Posted 02 October 2013 - 08:23 AM

I tried this on Windows, and although it only crashed once (and I'm not sure it was directly related-I think I was clicking or scrolling around in the doc waiting on it to print; this happens elsewhere from time to time and is so far unrepeatable), it never prints. It spools forever.

 

It doesn't seem to matter what text: ESVS, NA27-T, etc, or how much text is sent to Word Chart. Independent of method used to invoke Print (menu, shortcut), and independent of printer selected. Doesn't matter if pane is "detached".


Accordance 10.x for Windows w/ Advanced Collection

Dell XPS 8300: Core i7; 12GB RAM; AMD Radeon 6870 (Dual Monitor); Win 8 Pro x64
Samsung ATIV Smart PC Pro 700T: Core i5; 4GB RAM; 256GB SSD; Win 8 Pro x64


#3 Daniel Semler

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Posted 02 October 2013 - 08:59 AM

True enough - PDF print on Mac crashes the app, on Windows appears to be ignored - nothing happens.

I can print a user note if I disable print all panes in the print settings but that still doesn't help Word Chart printing.

 

Thx

D


Accordance Configurations :

 

Mac : 2009 27" iMac                 Windows : HP 4540s laptop

      Intel Core Duo                          Intel i5 Ivy Bridge

      12GB RAM                                8GB RAM

      Accordance 10.4.2.1                     Accordance 10.4.2.2 and Aleph 10.4.3b1

      OSX 10.9 (Mavericks)                    Win 7 Professional x64 SP1


#4 Joel Brown

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Posted 02 October 2013 - 09:36 AM

This should be fixed for the next release. I'm not sure about Windows printing blank, but at least the Mac crash is fixed.
Joel Brown

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