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Link from a User tool to another User Tool not working in IOS


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#1 Steve King

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Posted 05 October 2013 - 11:37 AM

I have some links I have set up in a user tool. If the link is to an accordance tool it works. However if the link is to another user tool (or to somewhere in the same user tool) you get the message

 

'This hyperlink cannot be shown because the module "Module Name" is not installed'

 

This used to work until I updated the user tools for version 10.3.



#2 Steve King

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Posted 21 December 2013 - 12:56 PM

Just to let you know that this is still an issue in version 1.7 for IOS.

 

If you have a link from one user tool to another user tool it gets the error as shown below

 

Attached File  iPhone Link Error.PNG   139.77KB   0 downloads

 

 



#3 Max Carlton

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Posted Today, 01:00 PM

I have the same issue when trying to open a hyperlink from one User Tool to another User Tool. I get the message: "This hyperlink cannot be shown because the module (module name) is not installed."

 

The hyperlink(s) work fine on Accordance for Mac, but not on Accordance for iOS (version 1.7.3).

 

Any suggestions?

 

Thanks!






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