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Problem Updating Accordance


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#1 Harvey

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Posted 13 October 2013 - 12:19 PM

When I open Accordance for Windows (10.3.0), it tells me that an update is available and asks whether I want to install it. If I click to install, as far as I can tell, nothing happens. If I open "Easy Install," each time I enter my enter my user name and password and click on "Login," Accordance crashes. Any suggestions?



#2 Helen Brown

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Posted 13 October 2013 - 02:05 PM

The link to Install should go to your browser and download the file to your Downloads folder. Check there first whether you have a 10.3.1 Accordance Installer there. If not, you can download it from the Downloads section of the website. However, we would be curious to know what browser and system you are on.


Helen Brown
OakTree Software

#3 Harvey

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Posted 14 October 2013 - 05:30 PM

Thanks, Helen. I downloaded from the website and installed the update.

 

I am running Firefox and Windows 7.






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