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BUG 10.3.1 - Report a Correction Does not Populate the Subject Field of the Email


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#1 Matt Fredenburg

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Posted 13 October 2013 - 08:39 PM

I believe at least as of version 9.6.6 on the Mac that the subject field was filled out with contextually relevant information.

 

Matt


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#2 Scott M

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Posted 15 October 2013 - 11:20 AM

Matt, I can't duplicate this. Is there a chance it might be content specific? Can you try just a report on some words from Gen 1:1 in the ASV? Or let me know which content on which you're trying to do a report?

 

Thanks.



#3 Matt Fredenburg

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Posted 15 October 2013 - 12:13 PM

Matt, I can't duplicate this. Is there a chance it might be content specific? Can you try just a report on some words from Gen 1:1 in the ASV? Or let me know which content on which you're trying to do a report?

 

Thanks.

Hi Scott, I just opened Anchor, right-clicked on the word 'Dictionary' and selected 'Report a Correction.' A new email with blank subject line popped up.

 

Matt


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  • Windows 7 SP1 x64
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  • Quad Xeon 2.83 GHz x2
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#4 Joel Brown

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Posted 15 October 2013 - 12:37 PM

What e-mail program are you using?


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#5 Scott M

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Posted 15 October 2013 - 01:00 PM

(Ditto to the email app question.)

 

Also, can you do the following for me? Paste this string (as one long line) as a URL into your browser:

 

mailto:corrections@accordancebible.com?&subject=Eerdmans Dictionary Correction Report - Accordance 10.3.1&body=“EERDMANS”%0D%0AEERDMANS DICTIONARY of the BIBLE (Paragraph 1), Eerdmans Dictionary v###(gdb unparsed remainder:...)###

 

and let me know if you get the same symptoms.



#6 Matt Fredenburg

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Posted 15 October 2013 - 01:32 PM

(Ditto to the email app question.)

 

Also, can you do the following for me? Paste this string (as one long line) as a URL into your browser:

 

mailto:corrections@accordancebible.com?&subject=Eerdmans Dictionary Correction Report - Accordance 10.3.1&body=“EERDMANS”%0D%0AEERDMANS DICTIONARY of the BIBLE (Paragraph 1), Eerdmans Dictionary v###(gdb unparsed remainder:...)###

 

and let me know if you get the same symptoms.

Hi Scott, I pasted the link you gave and it popped open a new email with a blank subject link. I am using Microsoft Outlook 2010 SP2.

 

Matt


Specs:

  • Windows 7 SP1 x64
  • Accordance 10.3.4.2
  • Quad Xeon 2.83 GHz x2
  • 16 GB RAM
  • Nvidia 580 GTX 2GB VRAM

#7 Scott M

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Posted 15 October 2013 - 03:03 PM

Hi Scott, I pasted the link you gave and it popped open a new email with a blank subject link. I am using Microsoft Outlook 2010 SP2.

 

Matt

 

Interesting and aggravating. I suppose the typical KISS sample:

 

mailto:no-one@snailmail.com?subject=my subject

 

doesn't work for you either?

 

Unfortunately, I don't use Outlook anymore.



#8 Matt Fredenburg

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Posted 15 October 2013 - 04:30 PM

Interesting and aggravating. I suppose the typical KISS sample:

 

mailto:no-one@snailmail.com?subject=my subject

 

doesn't work for you either?

 

Unfortunately, I don't use Outlook anymore.

The KISS worked.

 

Matt


Specs:

  • Windows 7 SP1 x64
  • Accordance 10.3.4.2
  • Quad Xeon 2.83 GHz x2
  • 16 GB RAM
  • Nvidia 580 GTX 2GB VRAM

#9 Scott M

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Posted 15 October 2013 - 04:42 PM

The KISS worked.

 

Matt

 

I just checked for a 'bang my head on the wall' emoticon. No dice.

 

OK, Can you try this:

 

mailto:no-one@snailmail.com?subject=my subject&body=my body

 

and if that works, back to my Eerdmans original (don't have Anchor installed), sans any fancy quotation-type characters:

 

mailto:corrections@accordancebible.com?&subject=Eerdmans Dictionary Correction Report - Accordance 10.3.1&body=EERDMANS%0D%0AEERDMANS DICTIONARY of the BIBLE (Paragraph 1), Eerdmans Dictionary

 

which would be a total guess on my part.

 

And I appreciate you humoring my attempts at long-distance debugging.



#10 Matt Fredenburg

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Posted 16 October 2013 - 12:57 AM

I just checked for a 'bang my head on the wall' emoticon. No dice.

 

OK, Can you try this:

 

mailto:no-one@snailmail.com?subject=my subject&body=my body

 

and if that works, back to my Eerdmans original (don't have Anchor installed), sans any fancy quotation-type characters:

 

mailto:corrections@accordancebible.com?&subject=Eerdmans Dictionary Correction Report - Accordance 10.3.1&body=EERDMANS%0D%0AEERDMANS DICTIONARY of the BIBLE (Paragraph 1), Eerdmans Dictionary

 

which would be a total guess on my part.

 

And I appreciate you humoring my attempts at long-distance debugging.

mailto:no-one@snailmail.com?subject=my subject&body=my body

 

worked

 

mailto:corrections@accordancebible.com?&subject=Eerdmans Dictionary Correction Report - Accordance 10.3.1&body=EERDMANS%0D%0AEERDMANS DICTIONARY of the BIBLE (Paragraph 1), Eerdmans Dictionary

 

did not work

 

But, after examining http://tools.ietf.org/html/rfc6068, I noticed that all of the URIs which utilized a subject separated the query component from the path with a '?' not with '?&', so when I modify what you put in to this:

mailto:corrections@accordancebible.com?subject=Eerdmans Dictionary Correction Report - Accordance 10.3.1&body=EERDMANS%0D%0AEERDMANS DICTIONARY of the BIBLE (Paragraph 1), Eerdmans Dictionary

 

 

it now works. Hope this helps.

 

Matt


Specs:

  • Windows 7 SP1 x64
  • Accordance 10.3.4.2
  • Quad Xeon 2.83 GHz x2
  • 16 GB RAM
  • Nvidia 580 GTX 2GB VRAM

#11 Scott M

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Posted 16 October 2013 - 09:24 AM

Matt:

 

Thanks! I'll look into it.



#12 Matt Fredenburg

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Posted 09 November 2013 - 10:49 PM

This appears to be fixed in 10.3.2.

 

Matt


Specs:

  • Windows 7 SP1 x64
  • Accordance 10.3.4.2
  • Quad Xeon 2.83 GHz x2
  • 16 GB RAM
  • Nvidia 580 GTX 2GB VRAM




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