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Toolbar Registry Setting Causing Crash on Startup


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#1 jarcher

jarcher

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Posted 15 October 2013 - 06:38 PM

I found an interesting problem today.  A few days ago I did some rearranging in Accordance (preferences, general settings, toolbar, etc).

 

The following day every time I started Accordance it would hang.  I did quite a bit of troubleshooting but couldn't nail down the issue even though it seemed like a preference problem.  My troubleshooting included deleting my preferences, modules, saved sessions, reinstalling, etc.  Finally I created a new user on my computer and was able to start Accordance normally.

 

I noticed when starting Accordance under my username that the toolbar settings were the same as I set up the previous day (even after having deleting my preferences folder).  From there I figured that the toolbar settings must be saved somewhere besides the preferences folder.

 

After some searching I found that the toolbar configuration is saved in the WIndows registry.  I navigated to that particular folder in the registry and found a "Toolbar" key.  I deleted it and Accordance started working normally again.

 

I'll may try to reproduce it later but for now just need a working Accordance so it will be a few days.

 

Just in FYI for others who may encounter the issue.


Edited by jarcher, 15 October 2013 - 07:04 PM.


#2 jarcher

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Posted 16 October 2013 - 09:14 AM

I think I found the issue.  It appears to be caused when adding an excessive number of "Separator" items into the toolbar.

 

Whe faced with this issue, delete the "toolbar" key under:

 

HKEY_CURRENT_USER\Software\OakTree\Accordance\

 

It may look something like this:

 

60,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,18,-1,1,-1,5,3,-1,19,20,-1,23,16,-1,21,13,34,

 

The "-1" notes a seperator item.  When there are a lot of them it will cause Accordance to hang on startup.


Edited by jarcher, 16 October 2013 - 09:18 AM.





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