Jump to content


Photo

Accordance keeps crashing


  • Please log in to reply
3 replies to this topic

#1 alisdupree

alisdupree

    Member

  • Members
  • Pip
  • 2 posts
  • Accordance Version:10.x

Posted 17 October 2013 - 06:14 PM

Ever since the mini update last weekend, every time I highlight a passage in Accordance I get an error message "Memory error # -116 in procedure 'UpdateFromDataTypeH'!" and the whole program crashes.  When I try to restart it I get the message "Memory error # -116 in procedure 'ReadTooHiliteInfo'!" and it's a gamble as to whether or not the program will open after I click ok.  Help please, this is making it impossible to use.



#2 davidmedina

davidmedina

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 504 posts
  • Gender:Male
  • Location:San Juan, Puerto Rico
  • Interests:God, my family, the Bible, photography and film.
  • Accordance Version:10.x

Posted 17 October 2013 - 06:48 PM

Are you on a Mac? Did you run permission and disc repair? 

 

Did you try re-installing the program?

 

Hope it get solved soon.


"Do not be conformed to this world, but be transformed by the renewal of your mind, that by testing you may discern what is the will of God, what is good and acceptable and perfect." Rom. 12:2
 
Blog: The Renewed Mind.

#3 Helen Brown

Helen Brown

    Mithril

  • Admin
  • 8,267 posts
  • Gender:Female
  • Location:heart in Israel
  • Accordance Version:10.x

Posted 17 October 2013 - 06:52 PM

I would remove the Highlights files from your Documents: Accordance files: Highlights. It seems one of them is corrupted.


Helen Brown
OakTree Software

#4 alisdupree

alisdupree

    Member

  • Members
  • Pip
  • 2 posts
  • Accordance Version:10.x

Posted 17 October 2013 - 06:56 PM

Wow, it was that simple, thanks Helen!






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users