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Problems with Easy Install


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#1 sttrunk

sttrunk

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Posted 06 November 2013 - 05:18 PM

Hello,

 

I needed to reinstall accordance on my MacBookAir (OS Mavericks) and now have two problems with Easy Install.

1. It is not possible to install Atlas Sampler. After downloading the program tries to install the software and it seems to work. But after the process Easy Install wants to install the program again and it is not installed.

2. Easy Install does not offer the module German Schlachter 2000 for download! Where is it? Its on my Mac and it was on my Macbook before reinstalling the software. It is part of one of the packages I bought. But now, when I install the package with Easy Install, this text is missing!!!

 

Please help!!!

 

Best regards

 

Stefan 


Edited by sttrunk, 06 November 2013 - 05:23 PM.


#2 Helen Brown

Helen Brown

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Posted 06 November 2013 - 07:11 PM

Stefan:

 

The Atlas sampler no longer works in Accordance 10 as it uses much older files. I recommend upgrading to the full Atlas. The Schlachter 2K certainly should be available, but I do not see it in your account. Please write to orders and we will sort out what you do own and make it accessible to you.


Helen Brown
OakTree Software

#3 sttrunk

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Posted 07 November 2013 - 02:19 PM

Dear Helen,

 

thank you very much for your quick response. 

On my iMac Atlas Sampler worked great with Accordance 10. But now I will have a look at the full version.

The Schlachter 2000 is really not part of one of the packages I bought? As far as I know these packages in my account are all I bought. But I will have a look at the CDs I bought here in Germany. Maybe I forgot one to register.

Thank you very much for your help.

 

Stefan






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