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Windows Atlas Issues


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#1 Darin Allen

Darin Allen

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  • Accordance
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  • Location:Los Angeles, CA
  • Interests:Guitars, Technology, Coffee, Gaming
  • Accordance Version:10.x

Posted 23 December 2013 - 06:11 PM

As reported from another user:

 

I am unable to get a map to "Save As" a JPEG, although I found that menu option. Sometimes it acts as if it has done it, but no file appears in the destination folder. Other times when I try to even select the desired box, I get a spinning circle that never goes away and makes me force-quit the program.


Darin Allen
Director of Marketing

#2 Orly Margolis

Orly Margolis

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Posted 24 December 2013 - 12:36 PM

Darin,

 

'Save As' is not meant for saving pictures.  You should use 'Save As Picture' instead.  


--Orly


#3 Darin Allen

Darin Allen

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  • Gender:Male
  • Location:Los Angeles, CA
  • Interests:Guitars, Technology, Coffee, Gaming
  • Accordance Version:10.x

Posted 24 December 2013 - 10:41 PM

Hi Orly,

 

I am reporting on behalf of the customer, but I believe this is what he is doing. File > Save as Picture > JPEG File...

 

In fact, I just tried this myself, and no file showed up in the destination area (my Desktop). For reference, I'm using Windows 8.1 and Accordance 10.3.3.1.


Darin Allen
Director of Marketing




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