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Consistent Hang With Updating of Content


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#1 Julie Falling

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Posted 04 January 2014 - 10:43 PM

Hey –

 

The last several times I've updated content on my MacBook Air, Accordance has hung and I've had to force-quit.  The content updated correctly.  The program just hung there, not responding.

 

The Mac mini updates without hanging.

 

Both machines are running OS 10.9.1 & Accordance 10.3.3.

 

I've reported this here, but it may be my problem since it only occurs on one machine.  Everything else works just fine on both computers.


Julia Falling

 

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#2 Steve King

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Posted 09 January 2014 - 04:17 AM

I've had issues with Accordance crashing when installing the content updates. It downloads OK but when it tries to reboot it fails, then asks me to recover when I start it. If I try to recover it fails so I have to cancel instead.

 

Is this possibly a problem with one of the workspaces? 



#3 Helen Brown

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Posted 09 January 2014 - 05:00 AM

Steve: please give details of the Accordance version, hardware and system you are running.


Helen Brown
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#4 Julie Falling

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Posted 09 January 2014 - 07:55 AM

I've got a MBA 1.7 GHz i7 (2 cores) 8G RAM 512 G SSD;

and Mac mini 2.3 GHz i7 (4 cores) 16G RAM 1.128 T Fusion Drive.

 

Both are running OS 10.9.1; Accordance 10.3.3..

 

I updated content last night with no hangs.  Accordance behaved normally.  That was the first time in a long time I hadn't needed to force quit Accordance.  I'm not aware that I did anything differently.


Julia Falling

 

Accordance 10

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Mac mini Mavericks

iPad Air iOS 7

 

 


#5 Steve King

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Posted 09 January 2014 - 11:33 AM

Sorry forgot to include the version info.

 

Accordance 10.3.3 and OS 10.8.5

 

mid 2010 MacBook Pro 2.4 GHz Intel 2 Core. 4Gb RAM






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