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BUG 10.3.4.2 - Updates in Strange Location


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#1 Matt Fredenburg

Matt Fredenburg

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Posted 05 February 2014 - 02:47 PM

Hi,

  I just ran a search on a User Group that contains all of what I have categorized as Bible dictionaries. When I did so, I received four prompts for the following resources:

 

IVP-Jesus & Gospels
IVP-Paul & Letters
Eerdmans Dictionary
IVP-Theology
 
 
Unfortunately, I'm accustomed to this happening after module updates, and so I navigated to C:\ProgramData\Accordance\Modules\Tools to find the modules, but none of them were there. Turns out that the four modules in question are now located in C:\ProgramData\Accordance\.
Attached File  Bad Install Location 00.png   45.06KB   0 downloads
 
Double unfortunately, even when I did find the module location, when I attempted to install it, I received the following error:
Attached File  Bad Install Location 01.png   16.44KB   0 downloads
 
Additionally, there was file created named WinExcept.txt which contains the following text:
OpenFileWithOptions, C:\ProgramData\Accordance\IVP-Jesus & Gospels.atool -- theErr :: 0
    OS:6.1 Windows 7 or Server 2008 R2
    Memory load (MB): 52% Physical: 16382 Avail: 7766
    Free disk user (MB): 152074 All free: 152074
 
 
So, for each 'missing' module, I did what I have learned to do in the past:
  1. Right-click on the module that Accordance has mistakenly determined to be missing and select 'Remove Item'
  2. Then, in the Library panel, click on the +- icon and select 'Add New Modules'
  3. Navigate to where the module is located, select it, and commit my choice.

 

Two observations:

  1. Even though I had removed the module from the Library, it still showed up in Bible dictionary user group, and when I double-clicked on it to open it, Accordance vanished (i.e. crashed with no dialog)
  2. Even after re-adding the modules, I still could not open them and was prompted by the same 'Where is...' dialog, so I have a feeling I can't re-add these 'missing' modules because of where the update process placed them.

 

So, to sum up, there are multiple bugs:

  • Updated modules are being placed in the wrong location (at least this seems to be the case)
  • Updates to modules should not cause them to disappear and need to be re-added
  • If a module is somehow determined to be 'missing' by Accordance, 'finding' it should not entail having to first remove the module, and then re-adding it.
  • Modules which have been removed still remain in User groups and cause Accordance to crash when attempting to open them

 

Matt

 

Specs:

  • Windows 7 SP1 x64
  • Accordance 10.3.4.2
  • Quad Xeon 2.83 GHz x2
  • 16 GB RAM
  • Nvidia 580 GTX 2GB VRAM

#2 Helen Brown

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Posted 06 February 2014 - 07:33 AM

This is a known bug, sorry for the hassles. The next rev should be much better. You can in fact move the modules to their correct location and then point Accordance to the module inside the package, but it is a hassle!


Helen Brown
OakTree Software

#3 Matt Fredenburg

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Posted 06 February 2014 - 04:49 PM

Thanks Helen for the update and the tip!

 

Matt


Specs:

  • Windows 7 SP1 x64
  • Accordance 10.3.4.2
  • Quad Xeon 2.83 GHz x2
  • 16 GB RAM
  • Nvidia 580 GTX 2GB VRAM




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