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Can't Easy Install HCSB Study Bible Notes

easy install hcsb study bible

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#1 Paul Daunno

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Posted 16 April 2014 - 05:02 PM

I am unable to easy install the HCSB Study Bible Notes.  It "seems" to download it, prompts me to install it, then when Easy Install refreshes it is still there and it's not put into the Library.

 

What steps can I take to correct this?


Thanks,
-Paul

#2 Ken Simpson

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Posted 16 April 2014 - 05:08 PM

HI Paul,

this usually happens because there's a corrupted file in it's place in the library.

 

first, open the user library. (Go to the Finder, click on the "Go" menu while holding the OPTION key.

 

Open the folder in this called "Application Support"

 

The Open the "Accordance" folder, and then in that, the "Modules" folder and then inside that the "Tools" folder.

 

Find the HCSB Notes file and drag it to your Trash, and empty the trash (emptying is not strictly necessary but the file isn't working)

 

Then try an Easy Install again. This should work. Get back to us if it doesn't (though it might be best to call our friendly folk at support)


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Regards
Ken
Lead Australian Accordance Demonstrator

Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church


#3 Paul Daunno

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Posted 16 April 2014 - 06:36 PM

Thanks Ken.  Removing that file and downloading again fixed the problem.


Thanks,
-Paul

#4 Ken Simpson

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Posted 16 April 2014 - 08:36 PM

No worries Paul. My pleasure.


Regards
Ken
Lead Australian Accordance Demonstrator

Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church






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