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Update erased Bibles?


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#1 Bill Carson

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Posted Yesterday, 05:57 PM

Hello,

 

Sorry to post in this forum but I cannot find anyone to email for technical support. I have been using Accordance 10.0 ?? (At least I think it was 10.0) for a year or so now. Whenever I wanted to use a Hebrew or Greek Bible, the dialog box always comes up, "Where is the file for the 'BHS-W4 text?". Each and every time I would navigate to the relevant file and the Bible would open up.

 

I have now updated to 10.1, hoping (perhaps hoping against hope?) that this problem would go away. Alas now when the dialog comes up "Where is the file for the 'BHS-W4 text?" The file seems to have disappeared. The ESVS and a few others are there, but my Hebrew and Greek Bibles are gone. I can't find them in the Finder either.

 

I am using Mavericks on a Mac mini.

 

In 2006 I ordered Accordance 7. Perhaps that has something to do with it? Perhaps 10.0 was finding the old files, and now they are gone?

 

Can I reinstall Accordance? How would I do that?

 

I am very frustrated now.

 

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#2 Bill Carson

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Posted Yesterday, 07:30 PM

Sorry, I believe I had 10.4.0 and I updated to 10.4.1.



#3 Daniel Semler

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Posted Yesterday, 09:59 PM

Hi Bill,

 

  Certainly support is good for issues like this as there are a variety of possible issues here. Support contact info is on http://www.accordancebible.com/Support, email is support@accordancebible.com.

 

  But check whether the files are present in /Users/<username>/Library/Application Support/Accordance/Modules/Texts. That's where they would normally be. The need to repeatedly navigate and tell Acc where the modules are is a bit odd. Normally it remembers once told I believe.

 

  As to reinstall, you can re-download the modules if they are not present, via Easy Install. In order for that to work you need to remove the modules from the library as well. You can do a completely fresh reinstall but its more involved.

 

Thx

D
 


Accordance Configurations :

 

Mac : 2009 27" iMac                 Windows : HP 4540s laptop

      Intel Core Duo                          Intel i5 Ivy Bridge

      12GB RAM                                8GB RAM

      Accordance 10.4.1                       Accordance 10.4.1 and Aleph 10.4.2b1

      OSX 10.9 (Mavericks)                    Win 7 Professional x64 SP1





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