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#1 joelmadasu

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Posted 04 May 2014 - 01:40 PM

At least for two months now, the search bar on the top right of the Accordance webpage will not show any search results. I cleared the history/cookies several times from the browsers I use, but the webpage will not show any results. So now I look page by page under each category if I need to, or want to find some resources.  Did anyone run into this issue? 

 

Attached File  Screen Shot 2014-05-04 at 1.43.45 PM.png   55.73KB   0 downloads

 

Attached File  Screen Shot 2014-05-04 at 1.44.05 PM.png   40.7KB   0 downloads

 

Please let me know if there is any solution for this or if this is already taken care of.

 

 


Thank you
Joel

#2 Helen Brown

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Posted 04 May 2014 - 01:53 PM

I use the search all the time. Which computer system and version are you using? Which browser software and version?


Helen Brown
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#3 joelmadasu

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Posted 04 May 2014 - 02:02 PM

Mac OS X 10.9.2; browser is Safari. I also used Chrome to see if that will work, but no results.


Thank you
Joel

#4 Steve Carruth

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Posted 04 May 2014 - 09:02 PM

When I do the search I get 279 hits so I'm not sure why the difference.

 

 

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#5 Daniel Semler

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Posted 04 May 2014 - 09:18 PM

Hey Joel,

 

  Did you by any chance disable Javascript in Safari ? If I do that I get no results just like you have in your image.

 

  Preferences -> Security -> Enable JavaScript

 

thx

D


Accordance Configurations :

 

Mac : 2009 27" iMac                 Windows : HP 4540s laptop

      Intel Core Duo                          Intel i5 Ivy Bridge

      12GB RAM                                8GB RAM

      Accordance 10.4.3.2                     Accordance 10.4.3.2 and Aleph 10.4.3.2

      OSX 10.9 (Mavericks)                    Win 7 Professional x64 SP1


#6 joelmadasu

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Posted 04 May 2014 - 10:40 PM

Hi Daniel,

 

The Javascript is enabled. I have tried the search both ways after I saw your post with Safari, Firefox and Chrome, but still no results. 


Thank you
Joel

#7 Daniel Semler

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Posted 04 May 2014 - 11:43 PM

Ok. So thinking still in the same vein, that Javascript cannot execute successfully for some reason, I wonder if you have a firewall or such in the way. Such a thing would explain why it affects all browsers on your machine. I should mention that I assume it's only this machine. Was there any change on this box a couple of months ago when this first started to happen ? Software updates of any kind or new installations or changes in configuration ?

 

Thx

D


Accordance Configurations :

 

Mac : 2009 27" iMac                 Windows : HP 4540s laptop

      Intel Core Duo                          Intel i5 Ivy Bridge

      12GB RAM                                8GB RAM

      Accordance 10.4.3.2                     Accordance 10.4.3.2 and Aleph 10.4.3.2

      OSX 10.9 (Mavericks)                    Win 7 Professional x64 SP1


#8 joelmadasu

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Posted 05 May 2014 - 06:04 AM

Hi Daniel,

 

It might be the firewall issue. I live on school's campus. So the technology department might have done something. 

 

I did not notice any change on the box, but I have noticed at least one software update in last two months.


Thank you
Joel




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