Jump to content


Photo

Crash with attempted NRSV update


  • Please log in to reply
9 replies to this topic

#1 prmills

prmills

    Member

  • Active Members
  • Pip
  • 37 posts
  • Gender:Male
  • Location:Blue Ridge, GA
  • Accordance Version:10.x

Posted 25 May 2014 - 07:58 AM

When I tried to update the various modules, the program would crash.

 

Phil



#2 Julie Falling

Julie Falling

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,394 posts
  • Gender:Female
  • Location:Tennessee
  • Interests:Numerous!
  • Accordance Version:11.x

Posted 25 May 2014 - 08:04 AM

Phil – Accordance crashed on both my MBA and Mac mini with the update process, but the NRSV did update.  I restored to last session and all seems well.


Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#3 Daniel Semler

Daniel Semler

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,684 posts
  • Gender:Male
  • Accordance Version:11.x

Posted 25 May 2014 - 08:26 AM

I tried this just now and it crashed also. The module update log is interesting :

 

Version 10.4.2.5540   5/25/2014  6:02 AM

The module “NRSV Notes” has been updated from version 1.4 to 1.4.
The module “Hebrew Strong’s” has been updated from version 2.5 to 2.6.
 

The NRSVS did not update, and the notes apparently updated without a version change.

A second attempt shows :

 

Version 10.4.2.5540   5/25/2014  6:06 AM

The module “NRSV Notes” has been updated from version 1.4 to 1.4.
The module “NRSVS” has been updated from version 2.3 to 2.4.
 

But it still crashed doing the update but it did update and checking the module info shows the right version.

 

The system console shows these messages for the two occurrences :

 

5/25/14 6:02:43.000 AM kernel[0]: Data/Stack execution not permitted: acord[pid 281] at virtual address 0xb95000, protections were read-write
5/25/14 6:02:43.153 AM com.apple.launchd.peruser.501[210]: ([0x0-0x13013].com.OakTree.Accordance[281]) Exited with code: 217

 

5/25/14 6:06:30.000 AM kernel[0]: Data/Stack execution not permitted: acord[pid 6046] at virtual address 0xb99000, protections were read-write
5/25/14 6:06:30.768 AM com.apple.launchd.peruser.501[210]: (com.OakTree.Accordance.46672[6046]) Exited with code: 217

 


Accordance Configurations :
 
Mac : 2009 27" iMac                 Windows : HP 4540s laptop
      Intel Core Duo                          Intel i5 Ivy Bridge
      12GB RAM                                8GB RAM
      Accordance 11.0.1                       Accordance 11.0.1
      OSX 10.9 (Mavericks)                    Win 7 Professional x64 SP1


#4 Daniel Semler

Daniel Semler

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,684 posts
  • Gender:Male
  • Accordance Version:11.x

Posted 25 May 2014 - 08:57 AM

Same sort of failure on Windows too. Took two goes to update NRSVS there also. Interestingly here the Module Information Log updates does not mention the NRSVS:

 

Version 10.4.2.5544   5/25/2014  6:20 AM

The module ÒNRSV NotesÓ has been updated from version 1.4 to 1.4.
The module ÒHebrew StrongÕsÓ has been updated from version 2.5 to 2.6.



Version 10.4.2.5544   5/25/2014  6:34 AM

The module ÒNRSV NotesÓ has been updated from version 1.4 to 1.4.
 

and the same curious NRSV Notes 1.4 to 1.4 message.

 

But my NRSVS does show 2.4 and Check for Content updates shows nothing more to update.

 

Thx

D


Accordance Configurations :
 
Mac : 2009 27" iMac                 Windows : HP 4540s laptop
      Intel Core Duo                          Intel i5 Ivy Bridge
      12GB RAM                                8GB RAM
      Accordance 11.0.1                       Accordance 11.0.1
      OSX 10.9 (Mavericks)                    Win 7 Professional x64 SP1


#5 John Fidel

John Fidel

    Gold

  • Active Members
  • PipPipPipPip
  • 207 posts
  • Gender:Male
  • Accordance Version:11.x

Posted 25 May 2014 - 09:23 AM

Ditto. Accordance did not restart after install. Upon manual restarted I was informed it crashed. Reran the update and had none.



#6 R. Mansfield

R. Mansfield

    Platinum

  • Accordance
  • 1,187 posts
  • Gender:Male
  • Location:Kentucky
  • Accordance Version:11.x

Posted 26 May 2014 - 10:52 AM

I've got similar situation in a new Windows install. When trying to update modules, the NRSVS will not install. After attempting this multiple times, the same thing happens: I try to download the NRSVS. There's no gradual status bar to indicate download (there probably was the first time). It just immediately jumps to the dialogue box that says "Click Install to finish the upgrade process." When I try that, I get a quickly moving status bar that begins and repeats over and over. The program essentially hangs and I have to force it to quit.

 

Any ideas are appreciated.


Rick Mansfield

Technology Evangelist

Accordance Bible Software

 

 

Gear for running Accordance:

OS X

2012 15" MacBook Pro (retina) - 2.7 Ghz Core i7, 16 GB RAM, 750 GB SSD, Yosemite

Windows

2014 15.6" Acer R7-572 - 1.6 Ghz Core i5, 8 GB RAM, 256 GB mSATA, 1 TB HDD, Windows 8.1

2013 8" Dell Venue 8 Pro - 1.33 Ghz Atom, 2 GB RAM, 64 GB eMMC, Windows 8.1

iOS

2014 iPhone 6 Plus, 128 GB, Verizon

2013 iPad Air, 128 GB, Verizon

 


#7 JonathanHuber

JonathanHuber

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 903 posts
  • Gender:Male
  • Location:Denver, CO
  • Interests:Bible study, Greek
  • Accordance Version:11.x
  • Platforms:Mac OS X, iOS

Posted 26 May 2014 - 11:11 AM

I experienced the crash, too, on a Mac. It did install, but it took a couple of crash-restart cycles.

2012 non-retina Macbook Pro

OS 10.10.1 Yosemite


#8 Steve King

Steve King

    Gold

  • Active Members
  • PipPipPipPip
  • 426 posts
  • Gender:Male
  • Location:Hoddesdon, Hertfordshire, UK
  • Accordance Version:10.x

Posted 26 May 2014 - 11:53 AM

Had a similar problem.

 

Had three updates to install NRSVS, NRSV and HMT-W4

 

Had to run it three times. Each time it crashed but one of the modules was loaded in the order HMT-W4 then NRSV then NRSVS


Steve King Running Accordance 11.0.2 on:

Mac 10.9.5 (Mavericks), mid-2010 Macbook Pro, 4Gb RAM

IOS 8 (iPad 2 and iPhone 5)


#9 Daniel Semler

Daniel Semler

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 1,684 posts
  • Gender:Male
  • Accordance Version:11.x

Posted 26 May 2014 - 12:06 PM

Rick, you might try copying the NRSVS module from Mac to PC. That should work. At that point Easy Install/Update shouldn't try to install it anymore. I didn't have to do this myself but I was not doing a new install but I did have to make two attempts.

 

Thx
D


Accordance Configurations :
 
Mac : 2009 27" iMac                 Windows : HP 4540s laptop
      Intel Core Duo                          Intel i5 Ivy Bridge
      12GB RAM                                8GB RAM
      Accordance 11.0.1                       Accordance 11.0.1
      OSX 10.9 (Mavericks)                    Win 7 Professional x64 SP1


#10 Randy Cue

Randy Cue

    Gold

  • Active Members
  • PipPipPipPip
  • 289 posts
  • Gender:Male
  • Location:Plano, Illinois
  • Interests:Teaching adult Sunday School, baseball
  • Accordance Version:11.x

Posted 26 May 2014 - 01:21 PM

I experienced the crash, too, on a Mac. It did install, but it took a couple of crash-restart cycles.

 Same here Jonathan.

 

Soli Deo Gloria,

Randy


Soli Deo Gloria

Randy

 

21.5 inch iMac (mid 2010)

OSX Yosemite 10.10





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users