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Updates Won't Install


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#1 Brent Lawrence

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Posted 12 July 2014 - 10:13 PM

I have three remaining module updates on the iPad that won't install. I select them and hit the download icon; Accordance iOS gives the message that it's applying the updates, but when the list refreshes, those three modules are still showing that they need to be updated. Any ideas?

 

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#2 Gordon

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Posted 12 July 2014 - 10:39 PM

I have the same problem. No solution yet from Accordance. My mistake was deleting the module and trying to install it again which left me without the module on my IPad.    I spoke for over an hour with the Chat but they were unable to resolve the problem with this specific module: Carta's Illustrated Atlas of Jerusalem.  My advice: DO NOT DELETE THE MODULE YOU HAVE ON THE IPAD EVEN IF THE UPDATE DOESN"T TAKE:  You may lose access to the module as I did.


‏ כִּ֤י לֶ֣קַח ט֭וֹב נָתַ֣תִּי לָכֶ֑ם תּֽ֝וֹרָתִ֗י אַֽל־תַּעֲזֹֽבוּ׃


#3 Dan Francis

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Posted 12 July 2014 - 10:54 PM

We have had hints it is a server side issue. But I am guessing it could also be a latest version issue too.. or more likely a little from column A and B.

 

-Dan



#4 Brent Lawrence

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Posted Yesterday, 09:33 PM

I have the same problem. No solution yet from Accordance. My mistake was deleting the module and trying to install it again which left me without the module on my IPad.    I spoke for over an hour with the Chat but they were unable to resolve the problem with this specific module: Carta's Illustrated Atlas of Jerusalem.  My advice: DO NOT DELETE THE MODULE YOU HAVE ON THE IPAD EVEN IF THE UPDATE DOESN"T TAKE:  You may lose access to the module as I did.

 

Thanks for the tip. The thought had crossed my mind to delete and try Easy Install. I'll leave it until the issue is resolved. It was strange that 15-20 other updates downloaded without much problem.



#5 Dan Francis

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Posted Today, 01:07 AM

Since you are on a mac sync is a good way to get the latest on your iPad.

 

-Dan






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