Jump to content


Photo

Major Bug with 10.4.3 and Yosemite Beta 3: Crashes When Opening Library


  • Please log in to reply
17 replies to this topic

#1 Nathan Parker

Nathan Parker

    Gold

  • Active Members
  • PipPipPipPip
  • 345 posts
  • Gender:Male
  • Location:Hot Springs, Arkansas
  • Accordance Version:10.x

Posted 16 July 2014 - 09:34 PM

Heads up: There's a MAJOR bug with 10.4.3 and Yosemite Beta 3 causing Accordance to crash when opening the Library. It happens in full screen or windowed-mode, from the toolbar or menu, on both my MacBook Pro and iMac. For me, it's happening regardless of how many zones are open. I've PM'd others on here who are confirming the bug.

 

 


Nathan Parker

 

President/CEO

Mallard Computer, Inc.


#2 Nathan Parker

Nathan Parker

    Gold

  • Active Members
  • PipPipPipPip
  • 345 posts
  • Gender:Male
  • Location:Hot Springs, Arkansas
  • Accordance Version:10.x

Posted 21 July 2014 - 02:30 PM

Another major bug. Accordance keeps crashing when I try to update modules as well. 


Nathan Parker

 

President/CEO

Mallard Computer, Inc.


#3 Nathan Parker

Nathan Parker

    Gold

  • Active Members
  • PipPipPipPip
  • 345 posts
  • Gender:Male
  • Location:Hot Springs, Arkansas
  • Accordance Version:10.x

Posted 22 July 2014 - 06:32 PM

After installing Yosemite Beta 4, Accordance now no longer crashes when opening the library, but it is randomly crashing ever using it for a few minutes. 


Nathan Parker

 

President/CEO

Mallard Computer, Inc.


#4 Ken Han

Ken Han

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 612 posts
  • Gender:Male
  • Location:San Diego, CA
  • Accordance Version:11.x

Posted 23 July 2014 - 09:19 AM

Thanks for sharing. I guess I won't be so quick to install Yosemite public beta tomorrow.



#5 R. Mansfield

R. Mansfield

    Platinum

  • Accordance
  • 1,203 posts
  • Gender:Male
  • Location:Kentucky
  • Accordance Version:11.x

Posted 23 July 2014 - 11:24 AM

I wondering if the beta released tomorrow will be an update to the one that's out now. 


Rick Mansfield

Technology Evangelist

Accordance Bible Software

 

 

Gear for running Accordance:

OS X

2012 15" MacBook Pro (retina) - 2.7 Ghz Core i7, 16 GB RAM, 750 GB SSD, Yosemite

Windows

2014 15.6" Acer R7-572 - 1.6 Ghz Core i5, 8 GB RAM, 256 GB mSATA, 1 TB HDD, Windows 8.1

2013 8" Dell Venue 8 Pro - 1.33 Ghz Atom, 2 GB RAM, 64 GB eMMC, Windows 8.1

iOS

2014 iPhone 6 Plus, 128 GB, Verizon

2013 iPad Air, 128 GB, Verizon

 


#6 Scott Knapp

Scott Knapp

    Platinum

  • Accordance
  • 1,144 posts
  • Gender:Male
  • Location:Orlando, FL
  • Accordance Version:10.x

Posted 23 July 2014 - 11:45 AM

Supposed to be the same one developers just received.

#7 Mike Garrity

Mike Garrity

    Gold

  • Accordance
  • 342 posts
  • Gender:Male
  • Location:Florida
  • Accordance Version:10.x

Posted 25 July 2014 - 07:29 AM

MacOSX 10.10 Preview 4, Accordance 10.4.3.2, iMac Late 2012

 

I have been able to:

  • Open the Library without problems
  • Check For Updates and Easy Install was successful
  • Dismiss the About dialog
  • Automatic Dropbox syncing

I have noticed (still needs to be investigated):

  • Accordance does not "close" the last window (Accordance has removed it from the window menu, etc, but it is still visible until the next window is opened)
  • Progress dialogs are sometimes drawn on the wrong window

 

Feel free to PM any crash reports that are generated to me.

 

All testing feedback is welcomed!

 

Mike


Edited by Mike Garrity, 25 July 2014 - 07:31 AM.


#8 Ken Han

Ken Han

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 612 posts
  • Gender:Male
  • Location:San Diego, CA
  • Accordance Version:11.x

Posted 25 July 2014 - 10:28 AM

I installed Yosemite on a clean partition and then installed Aleph from the link in the forum. During the initial set up stage the easy install window showed my modules checked. I unchecked them all except a few, and the easy install window seems to freeze with Aleph becoming unresponsive. This happened a few times.

 

I don't know if testing fresh Accordance installation is regularly tested on top of a new OS. I think the process of installing it fresh rather than an upgrade sometimes reveals bugs. I remember finding some bugs this way when I beta tested Accordance v.10.

 

Also --- this probably only matters with Aleph --- when Accordance is installed and launched for the first time, rather than initiating the set up, maybe the first step should be checking to see if there is a newer version of app available.


Edited by Ken Han, 25 July 2014 - 10:30 AM.


#9 Mike Garrity

Mike Garrity

    Gold

  • Accordance
  • 342 posts
  • Gender:Male
  • Location:Florida
  • Accordance Version:10.x

Posted 25 July 2014 - 05:06 PM

Ken,

 

Thank you for the feedback.

 

 

I unchecked them all except a few, and the easy install window seems to freeze with Aleph becoming unresponsive. This happened a few times.

 

 

When exactly does Accordance become unresponsive? When you are checking modules or after you click download ?

 

 

Also --- this probably only matters with Aleph --- when Accordance is installed and launched for the first time, rather than initiating the set up, maybe the first step should be checking to see if there is a newer version of app available.

 

 

Does this mean you started with 10.4.3 and wanted to update to 10.4.3.2? Otherwise I am not sure I understand what you mean.

 

 

 

I also have a separate partition for Yosemite. I deleted all of the Accordance folders and ran 10.4.3.2 Aleph:

  • Accordance validated and started the setup assistant. 
  • I entered my existing account info and then the Easy Install window was shown.
  • I deselected all of the modules in my account and then I chose the v10 starter collection.
  • All 39 modules downloaded and were installed.
  • I then continued with the setup assistant, linked to dropbox, and the default English Study Workspace appeared.
  • After performing a dropbox sync then I was successfully up and running.
  • I also ran check for updates and everything was up to date.

 

Mike



#10 Nathan Parker

Nathan Parker

    Gold

  • Active Members
  • PipPipPipPip
  • 345 posts
  • Gender:Male
  • Location:Hot Springs, Arkansas
  • Accordance Version:10.x

Posted 25 July 2014 - 06:36 PM

Hi guys,

 

I've switched from the Developer Preview to Public Beta 1. A contact at Apple told me it's more stable. 

 

The issue I'm mainly having right now is Accordance does crash when I attempt to install updates.

 

I'm willing to PM in screencasts and crash logs if need be.


By the way, I'm not using the Aleph version of Accordance. Just the stock 10.4.3.2 build.


Edited by Nathan Parker, 25 July 2014 - 06:36 PM.

Nathan Parker

 

President/CEO

Mallard Computer, Inc.


#11 Nathan Parker

Nathan Parker

    Gold

  • Active Members
  • PipPipPipPip
  • 345 posts
  • Gender:Male
  • Location:Hot Springs, Arkansas
  • Accordance Version:10.x

Posted 26 July 2014 - 11:31 PM

By the way, how does one download the Aleph version?


Nathan Parker

 

President/CEO

Mallard Computer, Inc.


#12 Bob Deacon

Bob Deacon

    Gold

  • Active Members
  • PipPipPipPip
  • 485 posts
  • Gender:Male
  • Location:Murfreesboro, North Carolina
  • Interests:Bible, computers
  • Accordance Version:11.x
  • Platforms:Mac OS X, iOS

Posted 27 July 2014 - 06:00 AM

I am running Accordance Aleph with the Yosemite Public Beta with no problems at this point. I have not used all of the Accordance features so my input probably doesn't help much. 


Bob Deacon
Retired Pastor

Murfreesboro, NC

MacBook Pro

Yosemite

Accordance 11

 


#13 JayDee

JayDee

    Bronze

  • Active Members
  • PipPip
  • 77 posts
  • Gender:Male
  • Location:Tübingen, Germany
  • Accordance Version:11.x

Posted 27 July 2014 - 06:10 AM

Im also dun have bigger problems with Accordance (stock version and aleph - prbly same at the mom) and Yosemite. There is a bug when you try to close the Accordance window - Accordance freezes for a short time and a moment later you can end it by using the dock. This behavior prbly will change with the next beta versions. 

 

Everything else is running fine and Accordance also wins a greater look by the some new design changes. (this is only true for my retina mac... on my older imac the new design doesn't look so great)



#14 Ken Han

Ken Han

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 612 posts
  • Gender:Male
  • Location:San Diego, CA
  • Accordance Version:11.x

Posted 31 July 2014 - 11:46 AM

Does this mean you started with 10.4.3 and wanted to update to 10.4.3.2? Otherwise I am not sure I understand what you mean.

 

Mike, I started with 10.4.1 aleph linked to here, which is obviously a few point releases behind.

 

A few more further observations:

 

1. I finally let Easy Install run. I have access to AccordanceMaster account for module development, which means Easy Install attempted to download 700+ modules. I just did not want to manually uncheck everything. Then, after downloading for 3+ hours, Easy Install window just vanished without completing the install. Reinitiating EI did not even show that it was aware that modules had been downloaded, and began downloading everything from scratch, instead of looking into the tmp directory as I've seen EI do sometimes. Total time spent while I waited for EI to successfully finish was around 6 hours.

 

I think EI install needs better UX, a way to select/deselct ALL modules, sort by name, date purchased, a way to search, etc. The inconvenience of EI grows exponentially the more modules you have purchased, which means the longer you've been using Accordance and more money you have invested in modules, the hassle grows. Somehow, this shouldn't be.

 

2. Aleph seems to freeze time to time, and there seems to be a pattern of freezing after pressing one of the red, yellow, green buttons. This happened several times in EI window, and other times in workspace windows.

 

Is Accordance going to follow the changes Yosemite is bringing with the 3 window buttons? In particular, the green button in Yosemite now triggers full screen.



#15 Joel Brown

Joel Brown

    Administrator

  • Admin
  • 3,048 posts
  • Gender:Male
  • Location:Houston, TX
  • Accordance Version:11.x
  • Platforms:Mac OS X, Windows

Posted 31 July 2014 - 12:10 PM

Please generally try to keep discussions of internal Accordance testing (Aleph, accounts, etc.) to the beta forums.

 

And Ken, it says right on the EI window that you can shift-click a checkbox to toggle on/off all checkboxes.


Joel Brown

By day: Consultant for Oaktree
By night: Freelance Trombonist and Private Instructor

#16 Ken Han

Ken Han

    Platinum

  • Active Members
  • PipPipPipPipPip
  • 612 posts
  • Gender:Male
  • Location:San Diego, CA
  • Accordance Version:11.x

Posted 31 July 2014 - 12:19 PM

Joel, you're right! I don't know why I didn't notice/see that. My bad.



#17 Mike Garrity

Mike Garrity

    Gold

  • Accordance
  • 342 posts
  • Gender:Male
  • Location:Florida
  • Accordance Version:10.x

Posted 31 July 2014 - 01:35 PM

Ken,

 

2. Aleph seems to freeze time to time, and there seems to be a pattern of freezing after pressing one of the red, yellow, green buttons. This happened several times in EI window, and other times in workspace windows.

 

I think some of workspace issues are related to what I said above:

 

 

 

I have noticed (still needs to be investigated):

  • Accordance does not "close" the last window (Accordance has removed it from the window menu, etc, but it is still visible until the next window is opened)

 

I think this might be related to the new Yosemite option to close the application when you close the last window, but I have not fully investigated it yet. Either way, the release version of Accordance does properly dismiss the last window.

 

Thanks for the feedback,

Mike



#18 Jeffsop

Jeffsop

    Member

  • Members
  • Pip
  • 1 posts
  • Gender:Male
  • Location:Santa Rosa, Ca.
  • Accordance Version:10.x

Posted 03 August 2014 - 11:43 PM

Greetings, Yosemite OS beta testing with Accordance 10 has revealed the following issues:
~ clicking the upper left Red Button in toolbar causes Accordance to Freeze
~ clicking Library icon in toolbar immediately crashes Accordance program and the attached error message appears

Attached Files


Edited by Jeffsop, 04 August 2014 - 12:41 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users