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Latest Windows Content upgrades


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#1 txz06ce

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Posted 24 July 2014 - 11:55 AM

I was prompted to upgrade a number of content listings & when it finished downloading, I selected install.  I got an error that some of the content did not install.  When I restarted Accordance, it can no longer find my workspaces.

How do I fix this.

FYI, I'm on version 10.4.3.5683


Edited by txz06ce, 24 July 2014 - 12:46 PM.


#2 Ryan Mudge

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Posted 24 July 2014 - 02:36 PM

Greetings,

 

I apologize for the issue you're experiencing. Are you on a Mac or PC? 

 

Your workspaces should be saved in your Accordance Files folder. On a Mac, the Accordance Files folder will be found in your Documents. On a PC, it will be in My Documents. 

 

Once you find it, open it to see if your workspaces are there. If you find the workspaces, double-click and they should open in Accordance. 

 

Let me know if you have any questions.

 

Ryan



#3 txz06ce

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Posted 24 July 2014 - 09:09 PM

As I listed in the subject field, I'm using a Windows PC.  I found the workspaces & double clicked one of them, but now it's looking for the Holman Dictionary file which I found.  However, it will not open.  Ever since I tried to update my content & it stopped in the middle of updating my whole program is messed up & not working.  I'm trying to get something ready for Sunday & this is very frustrating.  If I still had the latest executable where I updated my main Accordance to version 10.4.3.5683, I would try re-installing it, but I've already erased it.

What now?



#4 txz06ce

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Posted 24 July 2014 - 09:20 PM

OK, I saw that someone else had the same issue I did.  I deleted Holman Bible Dictionary & re-installed & now everything seems to be working fine. Thx.



#5 Ryan Mudge

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Posted 25 July 2014 - 08:27 AM

Glad to hear it!

 

Ryan






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