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Mounce Dictionary Locked - can't open my workspace!


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#1 justin4jesus

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Posted Yesterday, 08:21 AM

Windows 8 PC

Accordance 10.4.3.2

 

When I open accordance, I'm presented with a file window asking for the location of the Mounce Greek Dictionary Text. I'm not sure where it is but when I attempt to open the Mounce Greek Dictionary.atool in he tools folder it tells me it's locked.

 

After that I get a blank screen and can't open my workspace. Where is the dictionary and why can't I open my workspace?

As it stands now I'm locked out.



#2 Dan Francis

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Posted Yesterday, 11:37 AM

Are you saying when you navigate that location menu and select Mounce Greek Dictionary.atool in the tools folder it is telling you it is locked at that point? I apologize for asking for clarification but I am unsure if you are meaning from clicking on it or from navigating to it from the dialogue box.

 

-Dan



#3 Helen Brown

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Posted Yesterday, 03:11 PM

It sounds as if you need to contact tech support. They can screenshare and figure out what is happening.


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Helen Brown
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#4 justin4jesus

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Posted Yesterday, 09:53 PM

Thank you Helen, I will.

@ Dan - yes, that's precisely what's happening. I did notice today, by browsing to the file, that it is also 0mb in size. I think that might be related.






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