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Upgrade not working (from v7.4)


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#1 RayCJ

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Posted 01 September 2014 - 09:52 PM

I was running v7.4 without problems, but decided to upgrade my OS and discovered I would need to upgrade Accordance. I upgraded Accordance and my OS. Now Accordance cannot find my modules (texts or tools). See attached file for a photo of the greyed out modules (I cannot select them).

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#2 Dan Francis

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Posted 01 September 2014 - 10:08 PM

You would have had to have upgraded to 9 first to have a smooth upgrade. I think you will need to talk to someone at accordance to get desired results.

 

-Dan

 

EDIT: Hopefully you have contacted them already but I know in a similar case similar to yours the 9 upgrade was offered free. I didn't mean to imply you had to pay for each upgrade. FYI


Edited by Dan Francis, 02 September 2014 - 01:38 PM.

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