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Installing of Essential Collection


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#1 Laisvunas

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Posted Today, 07:59 AM

Hi,

 

Essential collection is being listed on "My Products" page and it is not marked by "Pending transaction" flag, but I cannot install it. "Check for updates" functionality does not find this collection.

 

What should be done to install it?

 

Thanks.



#2 JonathanHuber

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Posted Today, 08:39 AM

"Check for updates" looks for new versions of resources that are already installed. If you're installing new resources, use Easy Install. You should find your new collection there.

#3 Laisvunas

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Posted Today, 09:16 AM

Hi Jonathan,

 

Thanks for your answer.

 

I tried Easy Install and Check For Updates and Check For App Update. Neither of them finds Essential collection.

 

Since any of these options does not find Essential collection, and it is not possible to download it fro My Products page, I'm totally confused, how it could be installed.


Edited by Laisvunas, Today, 09:18 AM.





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