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Accordance has been unable to verify its status online...


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#1 pastorpaul94

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Posted Today, 02:57 PM

When I attempt to launch Accordance, I get the message "Accordance has been unable to verify its status online for over 7 days. The program is now disabled until you are able to validate online" and then it crashes.

 

I do not remember a time when I was offline in the last 7 days. Safari and all other programs that require online access have been and are currently not experiencing any issues.  

 

I am running Yosemite 10.10.1 on an iMac, Mid-2011. I tried validating the proxy settings and re-installing Accordance 11 to no avail. I also checked my account online and have not seen any problems I can identify. 

 

Any ideas on what the program is looking for and how to overcome this? I cannot use the program at this time. 

 

Thanks! 



#2 Ken Simpson

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Posted Today, 03:35 PM

Hi Paul, at the risk of making some unwarranted assumptions, I think the issue is in the proxy settings. They need to be unchecked, not just “validated"

 

Please see Helen’s post here for detailed instructions.


Regards
Ken
Lead Australian Accordance Demonstrator

Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church


#3 pastorpaul94

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Posted Today, 03:39 PM

Thanks for responding, Ken. When I say "validated" I mean that I checked to make sure the proxy settings were correct. Auto Proxy and Automatic Proxy are unchecked and Use Passive FTP is checked. 


Edited by pastorpaul94, Today, 03:39 PM.


#4 Ken Simpson

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Posted Today, 04:07 PM

OK, virus checkers? Little Snitch or Hands-off?

 

All of them have been known to cause issues.


Regards
Ken
Lead Australian Accordance Demonstrator

Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church


#5 Ken Simpson

Ken Simpson

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  • Accordance
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  • Interests:Astronomy
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    Yosemite 10.10.1
  • Accordance Version:11.x

Posted Today, 10:16 PM

Have you tried the hint found here?


Regards
Ken
Lead Australian Accordance Demonstrator

Administrator, Accordance Exchange

Assistant Minister, Summer Hill Church





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