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Crash when syncing iPad with MBAir


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#1 Julie Falling

Julie Falling

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  • Accordance Version:11.x

Posted 26 November 2014 - 12:03 PM

This is after a reboot of the Air and a restart of Accordance.  The devices connected quickly.  When the Sync button was clicked, nothing happened for a a little bit.  Then all windows except the sync window closed.  Then Accordance crashed.  All devices are running the most recent versions of OS and software.  Here's the crash log.

 

Accordance Crash Log

Program Version: 11.0.2
OS Version: 10.10.1
 
Message: Access violation
Call trace:
  $001DE2EB
  $001DDF95
  $004C6394
  $000D374A
  $000E5C83
  $000E4196
  $000E452C
  $9925106F
  $99250F95
  $99250E5D
  $99250CA7
  $92EF5A06
  $92EF5621
  $92EF551E
  $992507C1
  $9920DD1F
  $991FF7AD 
 
EDIT:  By not syncing either User Notes or Highlights, I was able to get a successful sync.  Then I added back in User Notes.  Success.  I added two of the Highlights files.  Success.  Then added the rest.  Success.  I also had had a successful sync with my iPhone.  Then when I tried again, I got a crash.  When following the same procedure I used for the iPad, I was able to get User Notes and Highlights files back on the iPhone as well.

Edited by Julie Falling, 26 November 2014 - 03:41 PM.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#2 Mike Garrity

Mike Garrity

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Posted Today, 10:23 AM

Julie,

 

Thank you for the report and we will look into the crash. Let us know if the crash happens again.

 

Mike






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