Jump to content


Photo

Timeline problem-- permissions after install?


  • Please log in to reply
5 replies to this topic

#1 RPat

RPat

    Bronze

  • Active Members
  • PipPip
  • 69 posts

Posted 23 June 2005 - 10:19 AM

Yesterday, I installed the Timeline module from the Reference CD v.2.

After installing it, I run Accordance 6.6 and open a Timeline window (File->New>Timeline)

The Timeline window opens but I get an error about "can not customize or use all feature because permissions are wrong, see instructions".

I looked in the Timeline Supplemment and there was nothing about permissions--

Help? :blink:


Rich

PS Is the latest Timline installer still ver. 5.7? Just want to make sure I have the latest. Thanks!

#2 Ron Webber

Ron Webber

    Bronze

  • Active Members
  • PipPip
  • 88 posts
  • Gender:Male
  • Location:Independence, Missouri
  • Accordance Version:10.x

Posted 23 June 2005 - 11:03 AM

The issue is not with Accordance but with OS X file permissions. To correct the problem:

Make sure Accordance is not open and do the following.

1. Open your Accordance folder and find the file titled "Time data"
2. Select the file and choose Command-I (Get Info)
3. From the Time data Info window click on the disclosure triangle next to "Ownership & Permissions" and the disclosure triangle labeled "Details"
4. Make certain that your username is selected in the "Owner" dropdown menu
5. From the four remaining dropdown menus make sure "Read & Write" is selected
5. Close the Information window and all should be well.

Best regards,
Ron

Edited by Ron Webber, 23 June 2005 - 11:14 AM.


#3 RPat

RPat

    Bronze

  • Active Members
  • PipPip
  • 69 posts

Posted 23 June 2005 - 11:16 AM

Thanks. That's what I thought initially. Last night, I checked the permissions of Timeline Data and they are r/w. Any other ideas??

Usually Accordance installs just work!!


Rich

#4 Helen Brown

Helen Brown

    Mithril

  • Admin
  • 8,421 posts
  • Gender:Female
  • Location:heart in Israel
  • Accordance Version:11.x

Posted 23 June 2005 - 01:48 PM

Yes, usually they do!

What OS are you running?

Please run the 6.6 installer again and see if it corrects the problem (all our 6 installers include a routine to do this for all files in the Accordance folder).
Helen Brown
OakTree Software

#5 RPat

RPat

    Bronze

  • Active Members
  • PipPip
  • 69 posts

Posted 23 June 2005 - 02:07 PM

Running Mac OS X 10.4.1

Will rerun the 6.6 installer this evening. Thanks!


Rich

#6 RPat

RPat

    Bronze

  • Active Members
  • PipPip
  • 69 posts

Posted 24 June 2005 - 01:54 AM

Thanks! Just re-ran the installer and everything is fine. :D

Rich




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users