AppleCare Support: If All Else Fails...
Posted 21 August 2007 - 10:10 PM
So what did I do???
I went to the top. I wrote a nice business letter explaining my issue (& I also told that I'm buying Accordance soon), printed it off on my LED printer on my expensive, hand crafted blue granite parchment paper, & sent it certified mail to Steve Jobs himself. A few days later got the signature back with a Steve Jobs signature on it & a phone call from an Apple executive telling he'd rush me out a new mouse overnight, & the moment I got it back he called to make sure I was satisfied.
So I just wanted to encourage all Mac users out there, if you ever have trouble with AppleCare (which was rare, they usually fixed me right up), get out your fancy printer & go buy some business paper & write a letter to Steve Jobs, then pray, & you should be fixed right up! They were impressed with my letter & am glad I want to use my Mac to study the Bible.
Posted 21 August 2007 - 10:51 PM
Posted 22 August 2007 - 01:47 AM
Posted 22 August 2007 - 11:00 AM
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