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User Tool Scripture Link Problem


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#1 Julie Falling

Julie Falling

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Posted 10 January 2008 - 11:49 PM

Hey - I've been importing material to User Tools with no problem until today. In one document (same source as previous ones), when I add a Scripture link, it looks normal in the edit window (blue and underlined), but it is bold, fuzzy, and black in the User Tool window. I get an error message with a bunch of gobbling-gook, too, if I try to use it. What's going on? Anyone else ever have this happen?

Thanks.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#2 Helen Brown

Helen Brown

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Posted 10 January 2008 - 11:59 PM

I have never heard of this problem. maybe there were some invisible characters in the text. You can try a reimport, perhaps after opening and saving the text in another program. If all else fails, you can email me the tool to check out.
Helen Brown
OakTree Software

#3 Julie Falling

Julie Falling

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Posted 11 January 2008 - 11:18 AM

Helen - I ran Disk Utility and rebooted. Same result. I ran Font Fixer. Same result. I've now done a test trying to reimport part of a document I've already successfully imported and hyperlinked as a test. It came up with the same black, fuzzy, bold hyperlinks. I am currently running TechTool Pro to see if that will fix the problem.

TechTool just finished. Tried again. No success.

I think I may just need to reinstall Accordance. I'll let you know what happens.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 


#4 Helen Brown

Helen Brown

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  • Accordance Version:11.x

Posted 11 January 2008 - 11:59 AM

You are not doing what I asked. Do not reinstall Accordance. Please email the file to me, and the original source file as well.
Helen Brown
OakTree Software

#5 Julie Falling

Julie Falling

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  • Accordance Version:11.x

Posted 11 January 2008 - 12:55 PM

Helen - The files are on their way. I apologize for not following instructions. I did want to make sure I wasn't having a computer problem.

Julia Falling

 

Accordance 11

MacBook Air Yosemite

mid-2013 1.7 GHz Intel Core i7 (2 cores)

8 GB RAM; 512 G SSD

 

Mac mini Yosemite Acc 11

late-2012 2.3GHz Intel Core i7 (4 cores)

16 GB RAM; 1.12  TB Fusion Drive

 

iPad Air 1 iOS 8.1

64 GB

 

 

 

 





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