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#1 ToddPeperkorn

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Posted 10 June 2008 - 04:48 PM

I've been trying to buy the ESV Group and the Scholar's Standard upgrade 8 module, and every time I go to either purchase it or put it on my wishlist, it kicks me over to the page that is the "Products: Full List" page. I was able to put the Library 8 DVD into the cart, but nothing else.

HELP! Let me give you my money!

Todd
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#2 Helen Brown

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Posted 10 June 2008 - 04:55 PM

If you can get anything in the cart, just go ahead with that, and put a note in comments as to what you wanted to get. You do not need to pay for the DVD if you get the Scholar's Standard. We haven't seen other problems, but we'll tackle them as they are reported.

Please do give us your money. ;)
Helen Brown
OakTree Software

#3 ToddPeperkorn

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Posted 10 June 2008 - 05:10 PM

If you can get anything in the cart, just go ahead with that, and put a note in comments as to what you wanted to get. You do not need to pay for the DVD if you get the Scholar's Standard. We haven't seen other problems, but we'll tackle them as they are reported.

Please do give us your money. ;)


Well something is going on. I've tried it in two different browsers with the same result. Grrrrr...
+++++++++++++++++++++++++++++++++++++++++++++++
Rev. Todd Peperkorn
Messiah Lutheran Church (LCMS)
Kenosha, WI 53140
http://lutheranlogomaniac.com
http://toddpeperkorn.com/
http://messiahkenosha.org
http://historiclectionary.com
+++++++++++++++++++++++++++++++++++++++++++++++

#4 Donald Stidwell

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Posted 10 June 2008 - 06:38 PM

Well something is going on. I've tried it in two different browsers with the same result. Grrrrr...


I'm seeing the same thing when I try to upgrade from Library 7 Intro to Library 8 Intro. It shows me the same thing (kicks me to the Products: Full List Page) and doesn't let me add anything to my cart.

Also, I'm a bit confused about the upgrade pricing. I'm assuming the generous $30 discount for the upgrade means the price I paid for an update of Accordance 8 from 7 will not apply to the update. I'm fine with that but it's not really clear.

Thanks.
“Porque no me avergüenzo del evangelio, porque es poder de Dios para salvación a todo aquel que cree; al judío primeramente, y también al griego” (Romanos 1:16 RVR60)

#5 Helen Brown

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Posted 10 June 2008 - 06:43 PM

The $30 discount is on a double purchase or upgrade: Library and Scholars. You also get a one time credit for the purchase of version 8. We'll look into the cart issue, but most people are ordering without problems.
Helen Brown
OakTree Software

#6 Donald Stidwell

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Posted 10 June 2008 - 06:54 PM

The $30 discount is on a double purchase or upgrade: Library and Scholars. You also get a one time credit for the purchase of version 8. We'll look into the cart issue, but most people are ordering without problems.


Okay, thanks for the clarification. I'll just retry to order the upgrade tomorrow (just tried a few minutes ago and still getting the same error). Adding the LAB makes this a must have upgrade for me!

Don
“Porque no me avergüenzo del evangelio, porque es poder de Dios para salvación a todo aquel que cree; al judío primeramente, y también al griego” (Romanos 1:16 RVR60)

#7 Helen Brown

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Posted 11 June 2008 - 06:34 AM

There was indeed a problem with the cart, but it has now been corrected. Please let us know if you encounter any further problems.
Helen Brown
OakTree Software

#8 Donald Stidwell

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Posted 11 June 2008 - 08:27 AM

Thanks, Helen. Confirmed that all is well and placing my order now.
“Porque no me avergüenzo del evangelio, porque es poder de Dios para salvación a todo aquel que cree; al judío primeramente, y también al griego” (Romanos 1:16 RVR60)




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