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Trouble installing graphics pack


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#1 accordance4me

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Posted 26 June 2009 - 10:23 AM

I presume not many have had this problem, because I have not found it listed on the forums, but it seems like often when I have installed a new module, including now, I get an error saying

"The file" accordance map settings" cannot be modified, because write permission has been denied.

The write permission for this file may be changed by opening, " get info" in the finder.

this is a real problem at the moment for me as accordance won't open and I just installed the graphics pack. After seeing that I unlocked the whole of the accordance folder including said file, and verified it twice. I repair permissions and have gotten now where.

It would be nice if there was more info on resolving this in the dialogue box and even better a utility.

#2 Helen Brown

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Posted 26 June 2009 - 12:26 PM

You can try deleting that old settings file, and then if necessary, reinstalling the Atlas without deleting anything else. Otherwise, a screenshare via iChat may be the best solution.
Helen Brown
OakTree Software

#3 accordance4me

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Posted 26 June 2009 - 06:32 PM

You can try deleting that old settings file, and then if necessary, reinstalling the Atlas without deleting anything else. Otherwise, a screenshare via iChat may be the best solution.


Thanks deleted file. started no reinstall. Will that work.
After I deleted I got "USER FILE" error - deleted
then "Layer error" deleted
Started and opens

#4 accordance4me

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Posted 26 June 2009 - 07:01 PM

Thanks deleted file. started no reinstall. Will that work.
After I deleted I got "USER FILE" error - deleted
then "Layer error" deleted
Started and opens


FOUND THAT I CAN'T OPEN A MAP, SAYS I NEED TO CHOOSE A MAP LAYER

#5 Helen Brown

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Posted 27 June 2009 - 02:49 AM

Please send me privately your contact information so that we can deal with this off the forum. Include your time zone and when you might be available.
Helen Brown
OakTree Software




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