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#1 Lorinda H. M. Hoover

Lorinda H. M. Hoover

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Posted 10 September 2009 - 01:00 PM

Twice now when I have accessed my User Notes (once in it's own tab, once by adding a pane to a text window), I have gotten a blank warning box. The box has the Accordance logo in the lower left corner, and an "ok" button in the lower right, but there is no text in the box. My user notes appear to be functioning correctly, so I'm not sure what's wrong.

I've gotten other warning boxes with text in them, so it appears to be limited to certain warnings.

Accordance 8.3.1, Mac OS X 10.4.11, PPC

Lorinda Hoover
Running Accordance on:
Mac 10.9 (Mavericks)
iOS 7 (iPad)
Windows Vista Home Premium

#2 Helen Brown

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Posted 10 September 2009 - 01:48 PM

We need to have a reproducible situation in order for us to check it out.
Helen Brown
OakTree Software

#3 Lorinda H. M. Hoover

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Posted 10 September 2009 - 01:59 PM

Helen:

I'll do what I can to get you one. So far it's not every time I open the notes, so I'm not sure how to reproduce it. I'll let you know if I discover any more.

Lorinda
Running Accordance on:
Mac 10.9 (Mavericks)
iOS 7 (iPad)
Windows Vista Home Premium

#4 Helen Brown

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Posted 10 September 2009 - 02:54 PM

This is probably a warning that there is a font there that Accordance cannot display properly. It would only occur once per session, and the offending text will just not appear. Does this match your experience?
Helen Brown
OakTree Software

#5 Lorinda H. M. Hoover

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Posted 10 September 2009 - 04:17 PM

That would appear to be the case.

Some of my notes are in Bradley Hand ITC TT-Bold.
Interestingly, they do appear in my User Notes, but certain parts of them disappear if I attempt to change to font to Hevetica. I've narrowed it down to a problem with either the en or em dash. I have trouble telling them apart, but Wesley's notes uses it to separate a Biblical phrase from his comments on the phrase. E.g. from his notes on Ezek. 34:23:

My servant David—The seed of David, the beloved one, who was typified by David, and is in other places called by his name, as Jer. xxx, 9 chap. xxxvii, 24 Isaiah xxxvii, 35; Hosea iii, 5.

Only selections with this dash disappear when I try to change fonts, and if I can delete the correct character (interestingly not--or not just--the dash), much of the sentence will reappear.

At one point while working on changing the font over, I did something that triggered the empty warning box again, which would seem to confirm your theory.

It's easy enough for me to switch over the problematic font. At one point I was using it to identify quotes, but I've long since switched to setting the text color of quotations to burgandy, so it is housekeeping I needed to do in any event.

Lorinda
Running Accordance on:
Mac 10.9 (Mavericks)
iOS 7 (iPad)
Windows Vista Home Premium




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